Aqid Iqbal
Birmingham,Midlands
Summary
With a decade of experience in the pharmaceutical industry, I have developed expertise in Medical Information and Medical Information operations, particularly in leading cross-functional and global projects. My secondments have demonstrated my ability to adapt to diverse environments, and lead initiatives that drive operational excellence. I am passionate about optimizing processes, enhancing stakeholder relationships, and leveraging innovative technologies, such as AI, to improve efficiency and service quality. My strategic thinking, strong relationship management, and ability to perform under pressure have allowed me to consistently deliver high-priority goals. With a proven track record in hypothesis testing, content strategy, and digital transformation, I am dedicated to advancing patient care through high-quality medical information delivery.
Overview
12
12
years of professional experience
Work History
EUCAN Medical Information Scientist
Pfizer
04.2025 - Current
- Serve as the subject matter expert for MI on responsible products and pertinent disease states within the Specialty Care Therapy Area.
- Provide timely, scientifically balanced, and high-quality responses to unsolicited medical inquiries related to the abovementioned therapeutic areas escalated from country affiliates within Europe and Canada.
- Analyze inquiry data to identify trends and propose strategic action plans to internal stakeholders, Regional and Global Product/Therapeutic Area Teams, and in-Country Medical Directors and/or Business Units.
- Collaborate with cross-functional departments.
- Support in the assessment of second-line colleagues (e.g., quality monitoring of escalated medical inquiries, as well as the review and approval of MI documents completed by other colleagues).
- Mentor, coach, and train internal staff.
- Support the Country Relationship Management of the UK market by raising awareness of the MI function, coordinating, and ensuring positive interactions between MI and local stakeholders.
Gen AI Content Scientist (secondment)
Pfizer
07.2024 - 04.2025
- Spearheaded the development of AI-assisted content creation initiatives, driving significant improvements in efficiency and personalization across multiple channels.
- Identified and leveraged opportunities to enhance content creation processes, focusing on omnichannel content personalization to achieve step-change improvements.
- Collaborated closely with colleagues from Regional Medical Information Categories and Digital teams, fostering rapid and iterative development cycles.
- Kept up to date with the latest trends and technologies in Generative AI, continuously seeking ways to enhance the quality and efficiency of content creation.
- Maintained accurate records of experimental protocols and results in accordance with regulatory requirements.
Medical Information Scientist
Pfizer UK Limited
01.2024 - 07.2024
- Continuation of Medical information Scientist role
Medical Information Operations Manager (secondment
Pfizer UK Limited
09.2022 - 12.2023
- Subject Matter Expert (SME) on inquiry and content management procedures, systems, and digital platforms across Europe and Canada, ensuring compliance with regulatory and business needs.
- Partnered with the Leadership Team to streamline SOPs and processes, ensuring they are customer-centric and operationally efficient.
- Led global and regional initiatives, including high-visibility projects, driving cross-functional collaboration, and operational excellence.
- Contributed as a member of the Digital Team for Europe and Canada, managing digital assets, and implementing innovative solutions to improve MI service delivery.
- Quality Monitoring (QM) oversight, ensuring adherence to procedures, and maintaining high service quality.
- Continuous Improvement (CI): Identified and implemented process enhancements, improving MI team performance across Europe and Canada.
- Managed stakeholder relationships with Pfizer Country Office teams (e.g., Drug Safety, Affiliate Quality Operations), ensuring alignment and collaboration across departments.
- Leveraged data analysis from customer interactions to propose strategic actions to improve operational function and customer service.
Medical Information Scientist
Pfizer UK Limited
06.2013 - 09.2022
- Serve as the subject matter expert for MI on responsible products and pertinent disease states within the Hospital Therapeutic Areas (as needed).
- Provide timely, scientifically balanced, and high-quality responses to unsolicited medical inquiries related to the abovementioned therapeutic areas escalated from country affiliates within the Europe, Middle East, and Africa region.
- Analyze inquiry data to identify trends and propose strategic action plans to internal stakeholders, Regional and Global Product/Therapeutic Area Teams, and in-Country Medical Directors and/or Business Units.
- Support in the assessment of second-line colleagues (e.g., Quality monitoring of escalated medical inquiries, as well as the review and approval of MI documents completed by other colleagues.
- Mentor, coach, and train internal staff.
- Support the Country Relationship Management of the UK market by raising awareness of the MI function, coordinating, and ensuring positive interactions between MI and local stakeholders.
Education
Master of Science - Cancer Pharmacology
University of Bradford
Bradford, England12-2012
Bachelor of Science - Medical Science
De Mont Fort University
Leicester, England07-2011
Skills
- Hypothesis testing
- Data analytics
- Relationship Management
- Project management
- Strategic and critical thinking
- Data-driven decision-making
- Problem solving
- Medical writing
- Project development
- Workflow planning
- Agile methodology
- Project planning
- Vendor management
- Stakeholder communications
- Strategic planning
Affiliations
PIPA Associate Member
Medical Information Leaders in Europe (MILE) Taskforce Member
Languages
Urdu
Native/ Bilingual
Hindi
Native/ Bilingual
References
References available upon request.
Timeline
EUCAN Medical Information Scientist
Pfizer
04.2025 - Current
Gen AI Content Scientist (secondment)
Pfizer
07.2024 - 04.2025
Medical Information Scientist
Pfizer UK Limited
01.2024 - 07.2024
Medical Information Operations Manager (secondment
Pfizer UK Limited
09.2022 - 12.2023
Medical Information Scientist
Pfizer UK Limited
06.2013 - 09.2022
Master of Science - Cancer Pharmacology
University of Bradford
Bachelor of Science - Medical Science
De Mont Fort University
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