Aqilah Bruen
Cashier/ customer service
Baltimore,MD
Summary
History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Experienced Cashier with background in customer service and retail who’s friendly and hardworking. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
6
6
years of professional experience
Work History
Cashier/Customer Service
Safeway Albertsons
12.2017 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
High school or equivalent -
Academy of college and career exploriation
Baltimore, MD08.2017
Skills
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Written and verbal communication
- Professionalism and Courtesy
- Product Knowledge
- Refunds and exchanges
- Staff Training
- Honest and Dependable
- Active Listening
- Team Collaboration
- Creative Thinking
- Relationship Building
- Team Leadership
- Analytical Thinking
- Microsoft Office
- Return and Exchange Processing
- Customer service standards
- Artistic flair
- Superb attention to detail
- Art history knowledge
- Presentation
- Proofreading
- General office functions
- Critical Thinking
- Scanners and Copiers
- Problem-Solving
- Professional Appearance
- Phone Etiquette
- Self-Checkout Assistance
- Friendly and Helpful
- Goal-Driven
- Sorting and Categorizing
- Administrative Support
- Documentation And Reporting
- Recordkeeping
- Activity Planning
- Attention to Detail
- Cleaning and sanitizing
- Customer Focus
- Drawing
- Quick Decision Making
- Memory retention
Accomplishments
- Trained and mentored numbers of employees.
- Achieved Results through effectively helping with Tasks .
Additional Information
I am an high school graduate from Acce academy which stands for Academy for college and career exploration. I am just a twenty five years old who has potential in life. I attended Baltimore City community college to major in fine arts to get my credits to transfer to Morgan State University which has been on pause for a while now. I am very shy at first but I'm very open to people when I get to know everyone. Organization and Dedication are my speciality in the skills department also Analyzing. The only experience(s) I had at first was through youth works . I have worked at Carver Vocational Technician High school and Leonard E. Hicks Community Center . Currently I have been employed to Safeway as a Cashier located at 5660 Baltimore National Pike for 6 years.
During, this moment I am looking for something different to expand my horizon in life than just being a cashier.
I am willing to make my way through the working field that provides myself with diligence, discipline and dignity.
Relocation
- Baltimore, MD
- Catonsville, MD
- Towson, MD
Languages
English
Native or Bilingual
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteImportant To Me
Work-life balancePaid sick leave401k matchPaid time offFlexible work hoursWork from home optionHealthcare benefitsCareer advancementCompany Culture4-day work weekTimeline
Cashier/Customer Service
Safeway Albertsons
12.2017 - Current
High school or equivalent -
Academy of college and career exploriation
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