AQILIA BRIM
Pittsboro,NC
Summary
Highly responsible and dedicated with a proven record of success in healthcare administration. Able to multitask effectively and handle evolving job priorities independently. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
3
3
years of professional experience
Work History
Office Manager
Total Life Care
04.2024 - Current
- Responsible for making hiring decisions concerning all personnel. Also responsible for keeping personnel records current. Interviewing of applicants and all other screening processes, including criminal background checks. Responsible for signing off on professional staff’s timesheets and mileage reports.
- Develops knowledge of all applicable programs (CAP, PCS, PACE, Private Pay, other) and has general awareness of applicable federal, state, and local laws, rules and regulations as they pertain to these programs.
- Responsible for ensuring that the annual performance evaluations of the CNA’s is performed by the Registered Nurse. Working closely with the RN in placing the appropriate aide with the appropriate client.
- Responsible for overseeing the Secretary/Scheduler position. Assisting with placement of CNA’s as needed. If no scheduler/Client Care Coordinator is hired, Office Manager assumes the responsibilities of that position.
- Tracking of supplies to reorder (such as: name tags, gloves, aprons, blood pressure cuffs, masks, etc.), orders of all equipment for the agency.
- File maintenance and other duties to ensure the efficient operation of the agency.
- Maintains Google Docs daily to ensure accurate notes are being taken for client & aide records
- Maintain compliance, scheduling, staff, client, etc. information in SAM and ensure that the system is kept up to date at all times. Assist in training field staff on Electronic Visit Verification (EVV) processes and guidelines. Making sure they are compliant when required to use EVV with clients.
- Attendance at meetings with state and local agencies is required.
- Keeps CEO abreast of all information on a timely basis and performing any other duties the CEO may request.
- Proactively assists in other office duties to provide friendly, courteous service to clients, employees and office staff. This includes answering phones, processing applicants, and other office administration as required.
Piedmont Health Senior Care- Home Care Administrative Coordinator
Pittsboro, NC
04.2023 - 04.2024
- Coordinate scheduling of approved home care hours for participants and to coordinate purchase and distribution of home incontinence supplies for enrolled participants
- Primary duties within these areas include tracking approved home care hours within the designated home care database for billing purposes, serving as a liaison between PACE home care and the home care agencies, communicating important information to home care team members, and ordering home care incontinence supplies
- For referrals' and medical records' support, this position serves as back-up to the referrals' staff and uploads home care services' medical records to the EMR
- Authorizations/referral coordination.
Positive Wellness Alliance, Inc - Administrative Internship Assistant
Winston Salem, NC
08.2022 - 12.2022
- Researching Aids Care agencies
- Researching HOPWA funded facilities
- Researching Ryan Clinics
- Interviewing HOPA agencies, clinic administrators and physicians.
Duke Regional Hospital - CNA/Receptionist
Durham, NC
08.2021 - 02.2022
- Prepare patients, equipment and supplies for specific procedures and provide manual assistance as required
- Obtain and record patient data for medical records noting and informing RN/LPN of information collected
- Administer treatment and personal care procedures to patients including, but not limited to, feeding, bathing, shaving, changing clothing, cleaning and trimming fingernails, bed-making, assisting with ambulation, enemas, skin care, and bowel and bladder elimination; provide such additional care as required to meet personal needs and comfort of assigned patients
- Perform finger sticks for blood glucose testing, with appropriate training
- Assist with admission, discharge, and transportation of patients
- Obtain accurate patient information, including insurance, patient demographics, etc
- For entry into the EMR (electronic medical record) system
- Scan charts and all forms including demographic and HIPAA acknowledgment
- Schedule appointments; collect/post payments; provide patient receipts as required.
Gale Healthcare CNA
Tampa, FL
- Monitored patient condition by recording vitals including blood pressure, respiration rates, and body temperature
- Helped residents with daily living tasks including feeding, dressing, and personal hygiene
- Performed light housekeeping, including cleaning patient rooms, and changing sheets on beds.
Nightingale Nursing CNA
Carrboro, NC
- Monitored patient condition by recording vitals including blood pressure, respiration rates, and body temperature
- Communicated with physicians, nurses, and other caregivers to exchange information about patient conditions, treatment plans, and activities
- Helped residents with daily living tasks including feeding, dressing, and personal hygiene
- Performed light housekeeping, including cleaning patient rooms, and changing sheets on beds.
Education
Bachelor of Science - Healthcare Management
Winston-Salem State University
Winston-Salem, NC12.2022
Skills
- Activities of Daily Living Support
- Electronic Recordkeeping
- Vital Signs Collection
- Fluid Measurement
- Microsoft Word
- PowerPoint
- Excel
- Ability to work under pressure
- Decision Making
- Time Management
- Self-Motivation
- Patient relationship building
- Client documentation
- First aid and CPR
- Customer Service
- Medical Terminology
- Problem Solving
- Interpersonal
- Customer Services
- Document Management
- Administrative Support
- Employee Supervision
- Staff hiring
- Employee Training
- Supply Management
- Team Supervision
- Team Bonding
Timeline
Office Manager
Total Life Care
04.2024 - Current
Piedmont Health Senior Care- Home Care Administrative Coordinator
Pittsboro, NC
04.2023 - 04.2024
Positive Wellness Alliance, Inc - Administrative Internship Assistant
Winston Salem, NC
08.2022 - 12.2022
Duke Regional Hospital - CNA/Receptionist
Durham, NC
08.2021 - 02.2022
Gale Healthcare CNA
Tampa, FL
Nightingale Nursing CNA
Carrboro, NC
Bachelor of Science - Healthcare Management
Winston-Salem State University
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