Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Aqsa Shamas

Queens

Summary

Dynamic and dedicated cashier with a proven track record at Dunkin' Donuts, excelling in customer service and cash handling. Recognized for building strong customer relationships and enhancing loyalty through effective communication and problem resolution. Committed to maintaining accuracy and efficiency, contributing to a positive shopping experience.

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Knowledgeable Desired Position with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.

Overview

2007
2007
years of professional experience

Work History

Cashier

Dunkin' Donuts Franchising
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Cashier

Sabros Pizza
03.2002 - 01.2007
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Cashier

Au Bon Pain
06.2000 - 02.2005
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.

Education

GED - Computer And Information Systems

Opportunity For Better Tomorrow
Brooklyn, NY
04.2000

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Reliability and punctuality
  • Written and verbal communication

Accomplishments

I’m a very hard working person I can do multitasking I can communicate very well and I am hygienic and I love greeting and making a friendly energy

Languages

Urdu
Full Professional

Timeline

Cashier

Sabros Pizza
03.2002 - 01.2007

Cashier

Au Bon Pain
06.2000 - 02.2005

Cashier

Dunkin' Donuts Franchising

GED - Computer And Information Systems

Opportunity For Better Tomorrow

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Aqsa Shamas