Jahlone Pettaway
Grandville,MI
Summary
To work within an environment where my experience can be utilized to benefit an organization as well as provide me with opportunities for growth and advancement. Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
AutoZone
Grandville, MI
01.2022 - 05.2023
- Provided daily leadership and established a culture of employee engagement
- Recognized the significance of collaboration with team members to support company-owned store initiatives
- Want to join a team where you can learn and grow your career the opportunities are endless
- Lead a successful team, support the store manager, and manage in our fast-paced retail stores
- Managed store operations to enhance sales, profits, and customer service delivery.
- Inventory protection, asset management, operational and safety issues
- Ensuring the cleanliness and readiness of delivery vehicles, sales floors, stock rooms, and external areas is crucial.
- Cultivate customer relationships, assist with sales and service inquiries, and guarantee a positive experience both in-store and over the phone.
Custodian
ABM/Cummings Elementary
Walker
08.2021 - 08.2022
- Worked independently/with a team
- Cleans all areas of the Facility (for example, floors, windows, restrooms, trash receptacles) while following Company procedures, guidelines, and methods, and utilizing approved chemicals, supplies, tools, and equipment.
- Ensures a safe and clean environment for teachers and students by operating floor scrubbers, and disposing of cardboard, plastic, and trash following Company's Environmental Sustainability Program.
- Buffed gymnasium floors
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
- Maintaining the security of the building by locking doors after hours; ensuring all entrances are closed securely.
Houseman
Residence Inn - Grandville MI
Grandville
07.2019 - 08.2021
- Report to work in professionally appropriate attire
- Greet all guests in a friendly, positive manner.
- Maintained pool
- Plumbing
- Immediately responds to any potentially dangerous conditions, i.e, wet floor
- Ensures cleanliness and maintenance of work areas
- Maintain security of equipment, keys, and supplies issued each day
- Reported any damages or repairs needed to the maintenance supervisor.
- Delivered requested items such as linens, towels, toiletries, and other amenities to guest rooms promptly.
- Cleaned bathrooms including toilets, sinks, and mirrors daily.
- Transported dirty linen from guest rooms to laundry area using appropriate equipment.
- Assisted Housekeepers in changing bed linens when needed.
- Ensured that all public areas were presentable at all times.
- Responded promptly to guest inquiries and requests regarding housekeeping needs.
- Followed safety guidelines while handling hazardous materials such as chemicals.
- Replenished amenities in guest rooms on a regular basis.
- Performed deep cleaning duties such as shampooing carpets or polishing furniture when required.
Houseman
Crowne Plaza
Grand Rapids
07.2018 - 06.2019
- Set-up & removal of equipment for any functions/events held
- Light janitorial duties
- Organized miscellaneous materials.
- Ensured that all public areas were presentable at all times.
- Provided assistance with moving furniture or heavy objects when necessary.
- Assisted in setting up meeting spaces for events or conferences.
- Organized supplies for use based on expected customer needs.
- Monitored cleanliness of lobby and other common areas.
Cook, Cashier, Janitorial Duties
Burger King
Grand Rapids
03.2017 - 07.2018
- Prepared ordered meals for customers
- Handled payments, receipts, and balanced a drawer
- Serviced customers inside establishment & drive-thru
- Prepped food & maintained cleanliness of the establishment.
- Cleaned kitchen equipment, surfaces, utensils
- Adhered to food safety standards when storing and preparing foods.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Operated grills, fryers and broilers to cook items to quality guidelines.
Education
Godwin Heights High School
06.2016
Skills
- Good communication skills
- Effective communication
- Proficient in Microsoft Word
- Stock management
- Store Organization
- Customer Relations
- Loss Prevention
- Diligent
- Able to follow instructions
- Easily trainable
- Assembly
- Manufacturing
- Works independently
- Works with a team
- Adheres to organization rules and procedures
Honors And Awards
- Leadership Awards – Godwin Heights High School
- Group Leader (College Tour) – HBCU Program
- Completed LEAD Program Training
- Employee of the month – Crowne Plaza & Residence Inn
Timeline
Assistant Store Manager
AutoZone
01.2022 - 05.2023
Custodian
ABM/Cummings Elementary
08.2021 - 08.2022
Houseman
Residence Inn - Grandville MI
07.2019 - 08.2021
Houseman
Crowne Plaza
07.2018 - 06.2019
Cook, Cashier, Janitorial Duties
Burger King
03.2017 - 07.2018
Godwin Heights High School