Highly efficient crew/team member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Effective Crew Member focused on delivering exceptional cleaning and maintenance services to customers. Dedicated, focused and knowledgeable regarding environmentally friendly cleaning products. Experienced crew member with over 2 years of experience fast food. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking crew member position. Offering excellent communication and good judgment.
Hi, I’m
Aquaria Brown
Galt,California
Summary
Overview
2
years of professional experience
Work History
McDonald's, Galt, CA
Crew Member
2022.05 - Current (2 years & 4 months)
Job overview
- Took orders, prepared meals/beverages, and collected payments.
- Became familiar with products to answer questions and make suggestions.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Prepared products following restaurant, health and safety standards and procedures.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Worked well with teammates and accepted coaching from management team.
- Stocked shelves to organize aisles in assigned department.
- Collaborated with team members to complete orders.
McDonald's, Elk Grove, CA
Crew Member Trainer
2020.10 - 2022.04 (1 year & 6 months)
Job overview
- Taught new team members correct procedures for all areas of operations.
- Prepared food items such as meats, poultry and fish for frying purposes.
- Avoided burns when handling the grill or deep fryers when preparing fries or other frozen foods.
- Understood cooking techniques and fundamentals to maximize safe food handling.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Kept kitchen up to code for health and safety inspections.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Prepared meals with special accommodations for those with allergies.
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
- Prepared foods like burgers and chicken sandwiches to assist cooks meet turnaround times on orders.
- Used kitchen equipment safely and reduced risk of injuries and burns.
- Scrubbed grill on customer request due to food allergies to clean food residue and avoid issues with allergens.
- Communicated with management on food inventory stock to request order placement.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Maintained spotless and tidy dining area by throwing away food wrappers on tables, emptying trash receptacles and cleaning floors during slow periods.
- Learned new menu offerings and options easily to assist customers with selecting items.
- Prepared fast food items following customers' special requests for substitutions and add-ons.
- Alert customers who were eating in that their orders were ready.
- Trained and assisted new kitchen staff members.
- Delivered instructions clearly and respectfully to avoid errors due to miscommunication.
- Prepared food items according to recipe to drive quality and consistency.
Education
American River College Sacramento, CA
Associate of Science
05.2023
University Overview
Skills
- Clear Communication
- Stocking and Replenishing
- Kitchen Safety Standards
- Cleaning and Sanitizing
- Willingness to Learn
- Team Player
- Counter Sanitization
- Serving and Bussing
Timeline
Crew Member
McDonald's
2022.05 - Current (2 years & 4 months)
Crew Member Trainer
McDonald's
2020.10 - 2022.04 (1 year & 6 months)
American River College
Associate of Science
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