Open To Work
Aquia Jones
Salem,NJ
Summary
Service-focused Process Associate experienced in coordinating process improvement initiatives that enhance operational efficiency. Built productive working relationships while delivering exceptional customer service and managing cash handling responsibilities. Focused on teamwork and professional advancement to support timely delivery of goods in fast-paced environments.
Overview
4026
4026
years of post-secondary education
5
5
years of professional experience
Work History
Warehouse Associate
Quince
Penns Grove, New Jersey
04.2026 - Current
- Working in the returns department processing and insuring all returns go to its proper department after inspection and grading of items
Warehouse Associate
Cardinal Health
Swedesboro, New Jersey
08.2023 - 03.2025
- Picked and packed pharmaceuticals and medicine for pharmacies and hospitals
Process Assistant
Amazon Fulfillment Center
05.2022 - 06.2024
- Daily Assisted manager in labor management, metrics and coaching associates on a daily basis
- Check and manage shipments in the receiving department and Assisted manager in daily tasks
Learning Ambassador
Amazon
Swedesboro, New Jersey
11.2021 - 05.2022
- Developed engaging learning materials to enhance employee onboarding experience.
- Assisted learning department with new hire processing tasks to streamline onboarding.
- Developed engaging learning materials to improve employee onboarding experience.
- Was on the away team opening up a new department on night shift and assisted in training new associates And on onboarding process
Education
Bachelor Of Science - Early Childhood Education
University of Phoenix
Phoenix, AZ 03.2024 - 06.2026
Associate in Nursing -
Holy Family University
PABachelor's in Business Management -
Temple University
PASkills
- Inventory management
- Material handling
- Shipping logistics
- Warehouse management
- Stock organization
- Quality control
- Order processing
- Customer Service
- Call Center
- Client assistance
- Detail-oriented support
- Data Entry
- Microsoft Office
- Microsoft Word
- Outlook proficiency
- Microsoft Windows
- Network troubleshooting
- Remote access tools
- Desktop Support
- Operating system management
- Problem resolution
- Flexibility
- Team collaboration
- Reliability
- Leadership
- Client relations, dependable and reliable
- Communication skills
- Record keeping
- Typing
- Inventory control
- Warehouse management
- Record keeping
Assessments
Customer service, Proficient, 02/01/20, Identifying and resolving common customer issues
Timeline
Warehouse Associate
Quince
04.2026 - Current
Bachelor Of Science - Early Childhood Education
University of Phoenix
03.2024 - 06.2026
Warehouse Associate
Cardinal Health
08.2023 - 03.2025
Process Assistant
Amazon Fulfillment Center
05.2022 - 06.2024
Learning Ambassador
Amazon
11.2021 - 05.2022
Associate in Nursing -
Holy Family University
Bachelor's in Business Management -
Temple University