AQUIL ALI ABDUR RAHMAN
BALTIMORE
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
11
11
years of professional experience
Work History
Packing, Shipping, and Receiving Assembler
Amazon
Sparrows Point, MD
09.2018 - 06.2026
- Operated automated packing machinery to ensure efficient package assembly and shipping processes.
- Inspected incoming shipments for quality and accuracy, ensuring compliance with company standards.
- Coordinated with team members to optimize workflow in high-volume shipping environment.
- Trained new associates on safety protocols and operational procedures to enhance team performance.
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Freezer Worker
Giants Food
Glen Burnie, MD
08.2017 - 09.2018
- Operated and maintained freezing equipment to ensure optimal performance and product integrity.
- Monitored inventory levels regularly, reporting discrepancies to management for timely resolution.
- Assisted in training new staff on safety protocols and operational procedures for freezer handling.
- Managed restocking duties during peak hours efficiently without compromising workplace safety or product quality standards.
- Developed strong knowledge of various frozen products, enabling effective recommendations tailored to customer needs.
Sales Associate
Cricket Wireless
Baltimore, MD
04.2015 - 06.2018
- Fostered customer relationships to enhance brand loyalty and drive repeat business.
- Assisted customers in selecting products by providing detailed information on features and benefits.
- Managed inventory levels, ensuring optimal product availability and minimizing stock discrepancies.
- Trained new employees on sales techniques, customer service standards, and product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
High School Diploma -
Trinity College East
Trinidad And Tobago05-2010
Skills
- Multitasking
- Work well under pressure
- Problem-solving
- Clear communication
- Critical thinking
Timeline
Packing, Shipping, and Receiving Assembler
Amazon
09.2018 - 06.2026
Freezer Worker
Giants Food
08.2017 - 09.2018
Sales Associate
Cricket Wireless
04.2015 - 06.2018
High School Diploma -
Trinity College East