AQUILA MCDONALD
Waldorf,MD
Summary
Dynamic and results-driven professional with extensive experience in
healthcare operations, team leadership, and revenue growth. Proven
ability to implement effective process improvements, optimize
resource allocation, and drive financial performance. Skilled in
regulatory compliance, strategic planning, employee development,
and stakeholder collaboration to achieve organizational goals.
Pragmatic and focused leader with a strong commitment to
enhancing patient care and operational efficiency.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Manager Of Operations
MedStar Health
06.2024 - Current
- Established positive and effective communication among unit staff of 50 and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Promoted transparency through clear reporting of findings during audits, enhancing understanding between taxpayers and the agency.
- Handled confidential and sensitive information with discretion and tact.
Pathology Manager
Texas Children's Hospital, TMC, CVICU
08.2022 - 05.2024
- Enhanced team of 100 employees productivity by implementing strategic management practices.
- Coordinated cross-departmental efforts for streamlining operations.
- Improved project outcomes with effective resource allocation.
- Led team initiatives, fostering a collaborative work environment.
- Contributed to a positive work environment through proactive collaboration and effective communication with colleagues.
Center Manager
Gulf Coast Regional Blood Center
01.2020 - 08.2022
- Oversaw the recruitment, hiring, and onboarding processes to ensure a skilled workforce capable of meeting center objectives.
- Checked facility, employee work and service levels to maintain compliance with company and industry standards.
- Established performance metrics and conducted regular evaluations to identify areas for improvement and drive continuous growth.
- Promoted a culture of teamwork through effective leadership, open communication channels, and regular team-building activities.
- Managed work and performance of more than 130 employees.
Phlebotomy Supervisor
UTMB
02.2019 - 01.2021
- Supervised and trained laboratory staff, ensuring adherence to federal and state regulatory
requirements. - Established strong working relationships with referring physicians and other healthcare providers, ensuring timely communication of test results.
- Organized continuing education opportunities for existing staff, promoting professional development within team.
- Worked within $1 million department budget to provide personal protective equipment and testing supplies needed to safely collect and analyze samples for phlebotomy clinic.
Phlebotomist III
MEMORIAL HERMANN MEDICAL CENTER
10.2015 - 02.2019
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Phlebotomy Floater
Quest Diagnostics
01.2013 - 10.2015
- Built rapport with parents, fostering strong communication regarding their child''s progress and needs.
- Assisted in creating a welcoming and inclusive environment for all children by promoting respect, empathy, and understanding among peers.
- Kept children between ages of 5 and 15 safe and secure with vigilant oversight.
Psychiatric Technician
SOUTH MISSISSIPPI REGIONAL CENTER
06.2010 - 01.2013
- Maintained accurate and up-to-date documentation of patient progress, facilitating effective communication among healthcare team members.
- Ensured safe and supportive environment for patients through close monitoring and crisis management techniques.
Education
MBA - Organizational Leadership
UNIVERSITY OF HOUSTON
Houston, TX12-2025
Bachelor of Science - Applied Psychology
University of Houston
Houston, TX05-2023
Skills
- Revenue Optimization Resource Allocation
Financial Planning Employee Relations
Strategic Leadership Conflict Resolution
Team Management Regulatory Compliance
Process Improvement Staff Development
Certification
- First Aid, CPR
Languages
Spanish
Limited Working
Timeline
Manager Of Operations
MedStar Health
06.2024 - Current
Pathology Manager
Texas Children's Hospital, TMC, CVICU
08.2022 - 05.2024
Center Manager
Gulf Coast Regional Blood Center
01.2020 - 08.2022
Phlebotomy Supervisor
UTMB
02.2019 - 01.2021
Phlebotomist III
MEMORIAL HERMANN MEDICAL CENTER
10.2015 - 02.2019
Phlebotomy Floater
Quest Diagnostics
01.2013 - 10.2015
Psychiatric Technician
SOUTH MISSISSIPPI REGIONAL CENTER
06.2010 - 01.2013
- First Aid, CPR
MBA - Organizational Leadership
UNIVERSITY OF HOUSTON
Bachelor of Science - Applied Psychology
University of Houston
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