Aquinten Roberts
Bogalusa,LA
Summary
Dynamic and self-motivated professional with extensive experience at Fed X Warehouse, excelling in packaging and labeling. Proven track record in reducing order processing times and enhancing workspace organization. Adept at managing high-stress situations with empathy, ensuring customer satisfaction while maintaining efficiency in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Warehouse Worker
Fed X Warehouse
05.2025 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Customer Service Representative
Capital Bridge
10.2024 - 02.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
City Worker
City of Bogalusa
05.2024 - 10.2024
- Maintained, repaired and installed traffic signs, route markers, and pavement markings.
- Helped keep city running smoothly in winter with prompt snow and ice removal.
- Operated basic highway maintenance and traffic equipment to sustain, repair and clean highways and right-of-ways.
- Completed minor repairs, preventive maintenance, refueling and pre-trip inspections on vehicles and equipment.
- Cleaned and graded ditches, drainage structures, highway shoulders and slopes.
Stocker
Walmart
11.2023 - 05.2024
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Stocked designated items on shelves, end caps and displays.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Stocked shelves to match planogram images and instructions.
Education
Diploma - Basic
Bogalusa High School
Bogalusa, LA05.2023
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
Timeline
Warehouse Worker
Fed X Warehouse
05.2025 - Current
Customer Service Representative
Capital Bridge
10.2024 - 02.2025
City Worker
City of Bogalusa
05.2024 - 10.2024
Stocker
Walmart
11.2023 - 05.2024
Diploma - Basic
Bogalusa High School
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