Aquirra Perry
Chapel Hill,NC
Summary
Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations. Hardworking Environmental Services Housekeeper with background in medical housekeeping services and strong work ethic. Managed housekeeping team in large hospital complex for 2 1/2years. Excellent communications skills and high cleanliness standards leading to outstanding results.
Overview
10
10
years of professional experience
Work History
Housekeeping
Duke Health
12.2023 - Current
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked effectively in fast-paced environments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
Food Service Worker Team Lead
UNC Top Of Lenior
07.2023 - 12.2023
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Adjusted food preparation methods in accordance with customer requests.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
Customer Service Associate
Food Lion
11.2016 - 10.2020
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Trained new personnel regarding company operations, policies and services.
- Solved problems with products and services by providing customers with technical support.
Certified Home Care Aide
Hebert Way Of Living
03.2014 - 05.2016
- Offered respite care for families, allowing them much-needed breaks from caregiving responsibilities while ensuring their loved ones received appropriate support.
- Promoted independence among clients through adaptive strategies and techniques.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Streamlined daily routines for clients, ensuring timely completion of essential tasks.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Housekeeper
Sheraton Hotels
03.2015 - 04.2016
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Changed bed linens and collected soiled linens for cleaning.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Education
High School Diploma -
Douglas Byrd High School
Fayetteville, NC06.2015
Skills
- Work Inspection
- Guest Relations
- Dusting furniture
- Customer Service
- Chemical Handling
- Problem-Solving
- Cleaning practices
Timeline
Housekeeping
Duke Health
12.2023 - Current
Food Service Worker Team Lead
UNC Top Of Lenior
07.2023 - 12.2023
Customer Service Associate
Food Lion
11.2016 - 10.2020
Housekeeper
Sheraton Hotels
03.2015 - 04.2016
Certified Home Care Aide
Hebert Way Of Living
03.2014 - 05.2016
High School Diploma -
Douglas Byrd High School