Aqulia Clarke-Poole
Miami,Florida
Summary
Highly organized, detailed, and talented administrator with a track record of successfully motivating teams. Over 10 years of experience in Auditing, Accounting, and sales, and the ability to identify and resolve complex issues using analytical and troubleshooting strategies. Adaptable and prioritizes positive and collaborative work ethics.
Overview
26
26
years of professional experience
Work History
Asset Servicing Associate
Greenbox Capital
09.2023 - 03.2024
- Boarding assets, which includes sending out wires and scheduling debits
- Gather updates from collectors, regarding merchants and update the system accordingly
- Uploading invoices and other information to the company system
- Sending out seizures to processors
- Sending files to various collectors and litigators.
Administrator
Xena International (Property Management Company)
02.2019 - 02.2023
- Daily duties include Accounts payables
- Auditing of over 50 new residents' contracts and Renewals monthly
- Completed documents to facilitate transfer, admission, and removal and ensured that all accounting documents were updated and current
- Assist in training new hires on operating the company accounting system(yardie)
- Address tenant's concerns promptly
- Coordinating meetings and tracking ongoing projects on the properties
- Keep track of vendor’s certificate of Insurance and requested updated COIs when necessary.
Account Executive
Appliance Traders Ltd.
10.2008 - 01.2019
- Managed over 30 primary accounts and provided them with regular updates on products
- Ensured that customer deliveries were scheduled and delivered on time, also investigated and rectified customers' complaint
- Prepared weekly sales forecast and receivables report for the Sales Manager
- Build and strengthen the relationship with new and existing accounts to increase revenue growth
- Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts
- Executed successful sales strategies to convert leads into customers
- Cold calls, canvassed, and obtained referrals to develop sales pipelines
- Attended networking events to build.
Branch Coordinator
Appliance Traders Ltd
03.2007 - 09.2008
- Supervised 15 employees and ensured that employees followed company policies and procedures to enhance the efficiency of day-to-day operations
- Prepared daily quotations and contract agreements for the sales associate
- Coordinated and assigned service call requests
- Maintained friendly and professional customer interaction.
Office Manager
Management Ltd
04.1998 - 02.2007
- Supervised the daily operation of the sales floor, ensuring all customers were served on time and prepared daily lodgement, and other administrative duties
- Established workflow processes, monitored daily productivity, and implemented modifications to improve personnel's overall performance
- Coached new hires on company processes while managing employees to achieve maximum production
- Maintained computer and physical filing systems
- Oversaw inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
Master’s in Public Administration -
Florida State University
Bachelor's Degree in Business Administration -
Northern Caribbean University
Associate Degree in Business Administration -
University College of the Caribbean (UCC)
Certified Professional Secretary (C.P.S.) -
International Association of Administrative Professionals (IAAP.)
Skills
- Comprehensive customer service
- Excellent time management
- Effective communicator
- Empathic leadership
- Detail-oriented
- Team player
Affiliation
Member of the National Society of Leadership and Success (NSLS), 11/2022
Timeline
Asset Servicing Associate
Greenbox Capital
09.2023 - 03.2024
Administrator
Xena International (Property Management Company)
02.2019 - 02.2023
Account Executive
Appliance Traders Ltd.
10.2008 - 01.2019
Branch Coordinator
Appliance Traders Ltd
03.2007 - 09.2008
Office Manager
Management Ltd
04.1998 - 02.2007
Master’s in Public Administration -
Florida State University
Bachelor's Degree in Business Administration -
Northern Caribbean University
Associate Degree in Business Administration -
University College of the Caribbean (UCC)
Certified Professional Secretary (C.P.S.) -
International Association of Administrative Professionals (IAAP.)
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