Summary
Overview
Work History
Education
Skills
Timeline
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AQUYLA SCOTT

Summary

Senior Learning & Development professional with over 9+ years with expertise in HR process training, system implementation, and change management. Skilled in developing and delivering technical training for SuccessFactors Employee Central, improving adoption rates and process efficiency. Adept at assessing change impacts, creating communication strategies, and collaborating with stakeholders to drive seamless transitions.



Overview

10
10
years of professional experience

Work History

SR HUMAN RESOURCES TRAINER

Dart Container
03.2023 - 12.2024
  • Developed and delivered quarterly training programs for 200+ HR professionals across multiple departments, using a mix of interactive workshops, hands-on simulations, and e-learning, leading to a 75% boost in engagement scores and a 45% increase in knowledge retention.
  • Redesigned onboarding and training workflows for 80–100 new hires per month, introducing role-based learning paths for HR systems, which cut time-to-competency from six weeks to four weeks and increased first-year employee retention by 28%.
  • Drove change management initiatives impacting 1,500+ employees globally, implementing PROSCI methodologies to support HR system rollouts, resulting in a 92% adoption rate of new processes and a 40% drop in system-related errors.
  • Created a "train-the-trainer" model that upskilled 20+ internal trainers, ensuring consistent knowledge transfer across business units and reducing dependency on external training resources by 40%.
  • Built a compliance-focused training framework ensuring that all HR process training met 100% of safety and quality standards, leading to a 50% increase in employee satisfaction scores and a 22% reduction in compliance-related incidents.
  • Implemented an advanced training assessment system, tracking post-training effectiveness, which reduced the need for follow-up sessions by 25% and improved HR system proficiency scores by 60% within six months.

LEARNING SPECIALIST

Georgia's Own Credit Union
01.2020 - 12.2021
  • Developed and executed an enterprise-wide HR systems training program, training 2,000+ employees on SuccessFactors Employee Central, resulting in a 65% improvement in system proficiency and a 45% reduction in HR support tickets related to system navigation.
  • Led impact assessments and change readiness initiatives for the implementation of new HR software across six business units, ensuring a 92% adoption rate and reducing transition-related disruptions by 40% through targeted stakeholder engagement strategies.
  • Designed and facilitated 75+ hands-on training sessions, incorporating interactive learning simulations and real-world case studies, cutting transition downtime by two weeks and enhancing HR process accuracy by 35%.
  • Created a digital HR learning hub with on-demand training resources, reducing live training dependency by 40% while maintaining high engagement and a 30% improvement in knowledge retention among employees.
  • Collaborated with leadership to develop structured HR process learning roadmaps, improving role clarity and compliance adherence by 50%, while streamlining audits and enhancing HR operational efficiency across teams.

SENIOR TRAINER

Verizon Wireless
10.2015 - 12.2019
  • Selected as one of six Lead Trainers in the Southern Region, overseeing structured learning programs for 1,200+ employees annually, ensuring consistent training delivery and skill development across multiple locations.
  • Certified and mentored over 100 trainers, developing a standardized trainer certification program that enhanced training quality by 40% and improved onboarding completion rates.Designed a performance-tracking system that monitored trainee progress over eight-week cycles, reducing onboarding time from six weeks to four weeks and improving long-term retention rates by 18%.
  • Analyzed workforce skill gaps and delivered targeted coaching, leading to a 15% increase in productivity metrics and reducing process-related errors by 20%.
  • Introduced a blended learning approach, combining e-learning modules, live workshops, and mentorship programs, which resulted in a 50% increase in employee engagement scores and reduced post-training support requests by 35%.

MANAGEMENT SUPPORT TEAM

Verizon Wireless
04.2015 - 10.2015
  • Developed and facilitated structured training programs for new hires, improving employee retention by 30% through engaging workshops and data-driven learning strategies.
  • Led coaching sessions and performance discussions, enhancing team efficiency and increasing process adherence by 25% through targeted training interventions.
  • Designed and implemented performance monitoring tools, tracking KPIs and employee progress, which led to a 20% improvement in training effectiveness and knowledge retention.
  • Optimized training processes using Microsoft Office Suite and HR systems, reducing administrative workload and improving team productivity by 15%.
  • Collaborated with cross-functional teams to enhance learning programs, ensuring alignment with business objectives and contributing to a more seamless onboarding experience.

Education

Bachelor of Science - Human Resource Concentration

Southern University And A&M College
Baton Rouge, LA
12-2025

ASSOCIATES - Management

Asher College
03-2021

Skills

  • Recruitment
  • Employee Learning
  • HR Operations
  • Data Management
  • Training
  • Coaching
  • Project Management
  • Employee Engagement
  • LMS System
  • Technical Writing
  • Google Suite
  • Microsoft 365
  • ADP Workforce Now
  • ICIMS
  • HireRight
  • LinkedIn Recruiter
  • Applicant Tracking Systems
  • Curriculum Development
  • Employee Onboarding
  • Workshop Facilitation
  • GreenHouse Recruiting Software
  • SuccessFactors Employee Central
  • Curriculum Development
  • Change Management (PROSCI)

Timeline

SR HUMAN RESOURCES TRAINER

Dart Container
03.2023 - 12.2024

LEARNING SPECIALIST

Georgia's Own Credit Union
01.2020 - 12.2021

SENIOR TRAINER

Verizon Wireless
10.2015 - 12.2019

MANAGEMENT SUPPORT TEAM

Verizon Wireless
04.2015 - 10.2015

Bachelor of Science - Human Resource Concentration

Southern University And A&M College

ASSOCIATES - Management

Asher College

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AQUYLA SCOTT