Arabella Reyes-WALLACH

• Responsible for overseeing licenses and permits of commercial & residential elevator, modernization and installation to ensure compliance with the DOB regulations.
• Draft and send out repair, inspection, correction and contract proposals to existing & new customers.
• Coordinate scheduling for annual Category 1 inspections between All-Ways Elevator, customers and 3rd party witnessing companies.
• Navigate the various aspects of DOB Now to submit filings for inspections reports, test notifications and affirmations of corrections.
• Facilitate timely renewals of the Company’s Director, Co-Director, Inspectors and Technicians NYC, QEI and CET licenses as well as the Agency Contractor license in NYC, Suffolk & Nassau County.
• Assists in CET training programs by organizing materials such as handouts, exercises & facilitator guides as well maintaining accurate records of all trainings conducted.
• Train and supervise new jurisdiction team members on daily job duties, tasks and responsibilities.

• Handled Home Depot accounts and commercial accounts including Greenview Properties, AVR Realty and Interior Specialties Group.
• Responsible for scheduling templates, installations and service appointments.
• Read plans, prepares estimates and quotes from simple kitchen design up to multi-unit commercial buildings for bidding purposes.
• Communicated with Designers, Architects, contractors, store associates and homeowners to address their technical concerns relating to countertop planning and installation.
• Handled customer inquiries regarding product features, warranty and pricing.

• Managed all clientele for both Tritech and Triad Companies which includes Home Depot, Architects, Designers and Contractors.
• Responsibilities included scheduling for templates, installations and service appointments.
• Prepared paperwork needed for all jobs for production, measurements and installations.
• Provided administrative support to Office Manager and Executive Team members.

• Managed 80% of the Company’s major clientele which included Home Depot and EXPO stores throughout Long Island and the 5 Boroughs.
• Handled heavy phone call volume including scheduling of templates, installations and service appointments.
• Addressed all technical concerns related to product specifications and maintenance procedures.

“Pioneer Modular Cabinet Manufacturer in the Philippines”

• Responsible for identifying, building and maintaining client relationships.
• Promoted products and services for modular kitchen (SIEMATIC & V. Roque Kitchens), as well as Marvin and REHAU windows.
• Worked with Architect, Interior Designer and contractors for approval of specifications.
• Assisted in designing customized modular kitchen cabinets, vanities and bedroom closets.
• Attended site meetings to discuss issues relating to site preparations, change orders and other concerns prior to cabinet installations and after sales service.