Arabella Thompson
Spring Hill
Summary
Dynamic professional with a proven track record in customer service and time management, honed across roles at Real T Smiths and Home Instead. Excelled in enhancing office efficiency and client satisfaction, demonstrating a positive attitude and adeptness in data entry. Achieved increased accuracy in financial transactions, showcasing a commitment to excellence and a knack for fostering strong relationships.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Office Assistant
Real T Smiths
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Home Health Care Provider
Home Instead
11.2022 - 12.2024
- Followed nutritional plans to prepare optimal meals.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Completed household management tasks for clients within private home settings.
- Assisted patients with daily living activities, promoting independence and preserving dignity.
PCA
Middleton Senior Living
09.2017 - 06.2021
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Facilitated personal hygiene management, feeding and ambulation.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
Closing Manager
Subway
05.2017 - 10.2017
- Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
- Oversaw daily cash deposits ensuring funds were accounted correctly resulting in increased accuracy.
- Enhanced communication and partnership between staff and vendors.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Education
Southern Technical College
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
Certification
CPR
Timeline
Home Health Care Provider
Home Instead
11.2022 - 12.2024
PCA
Middleton Senior Living
09.2017 - 06.2021
Closing Manager
Subway
05.2017 - 10.2017
Office Assistant
Real T Smiths
Southern Technical College