Arabelle Anderson
Spring Valley,New York
Summary
Professional self-motivated individual with excellent interpersonal and effective communication skills with 9+ years of extensive experience managing a diverse range of tasks to contribute toward academic and learner success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Head Educator, Teacher
Lil Genies Learning Center, Congers, NY
2014.01 - Current
- Developed lesson plans for diverse populations, incorporating technology and interactive learning strategies to enhance engagement and achievement for over 30+ learner’s annually.
- Tracked, monitored, and evaluated learner performance and tailored a lesson plan to individual strengths and weaknesses to improve academic performance; resulting in a 92% learner passing rate.
- Trained and mentored newcomers and effectively ensured their smooth transition by guiding and training them in their onboarding, lesson planning, and learner success strategy and measurement
- Established clear lines of communication with over 30+ stakeholders, colleagues, and parents by maintaining regular contact, engaging in active listening, seeking, and implementing feedback, and managing expectations over email, phone, and LMS.
Teacher
Campus Fun & Learn Child Development Center
2013.02 - 2019.10
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Education
Associate Degree - Early Childhood Education -
Rockland Community College
Suffern, NYBachelor of Arts (B.A.) - African American Studies -
State University of New York at New Paltz
New Paltz, NY2022
Skills
- Conflict Resolution
- Account Management
- Communication and Listening
- Client Onboarding
- Project Management
- Customer Retention
- Technical Skills: Microsoft Office - Word, Excel, PP, Outlook | Google Suite - Spreadsheet, Docs | Zoom, Teams, LMS, Data Analysis |Salesforce
Certification
CourseCareers-Customer Success Certification | profile.coursecareers.com/arabelle.anderson
CustomerSuccessU.org - Customer Success Management Career Advancement
Udemy- How to Reduce Churn and Increase Retention
Salesforce Trailhead
Timeline
Head Educator, Teacher
Lil Genies Learning Center, Congers, NY
2014.01 - Current
Teacher
Campus Fun & Learn Child Development Center
2013.02 - 2019.10
Associate Degree - Early Childhood Education -
Rockland Community College
Bachelor of Arts (B.A.) - African American Studies -
State University of New York at New Paltz
CourseCareers-Customer Success Certification | profile.coursecareers.com/arabelle.anderson
CustomerSuccessU.org - Customer Success Management Career Advancement
Udemy- How to Reduce Churn and Increase Retention
Salesforce Trailhead
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