ARABIA BROWN
Washington,DC
Summary
Experienced administrative professional skilled in managing high-volume tasks in customer-focused environments. Proficient in customer relations, data entry, and front desk operations, with expertise in Microsoft Office and QuickBooks. Dedicated clerical professional with 15 years of experience in office settings, providing exceptional support to customers and colleagues. Recognized for maintaining a positive and upbeat attitude while handling customer interactions, answering calls, and ensuring accurate data entry and organized filing systems.
Overview
14
14
years of professional experience
Work History
Receptionist
Staffing Now, Inc.
11.2022 - Current
- Check visitors in and direct them to specific destinations
- Answer the phone in a timely manner and direct calls to the correct offices
- Create and manage both digital and hardcopy filing systems for all partners
- Make travel arrangements and schedule meetings based on all partners’ itineraries
- Schedule and confirm appointments and maintain event calendars
- Enter customer data and send correspondence
- Handle incoming and outgoing mail
Administrative Assistant
Savvy Auto Sound and Security
05.2011 - 09.2022
- Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
- Maintained the front desk and reception area in a neat and organized fashion
- Organized files, managed mailings, developed spreadsheets, faxed reports and scanned documents
- Assist and supported in setting up and rearranging the conference room for events
Cashier
Dollar General
12.2015 - 04.2017
- Greeted guests, directed them to products, and provided product knowledge
- Operated the cash register, scanned items, processed payments, and bagged items.
- Unloaded deliveries, stocked shelves, and set-up promotional displays
- Maintained the cleanliness of the store.
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Appointment scheduling
- Scheduling
- Scheduling appointments
- Data inputting
- Office administration
- Greeting and seating clients
- Administrative support
- Multi-line telephone operation
- Clerical support
- Calendar management
- Tech-Savvy
- Fast learner
- Computer skills
- Attention to detail
- Verbal and written communication
- Relationship building
- File and record keeping
- Administrative duties
- Schedule and calendar management
- Event planning
Timeline
Receptionist
Staffing Now, Inc.
11.2022 - Current
Cashier
Dollar General
12.2015 - 04.2017
Administrative Assistant
Savvy Auto Sound and Security
05.2011 - 09.2022
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