Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
CUSTOMER SERVICE REPRESENTATIVE
Adventures Cleaning Services
07.2020 - Current
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
SITE COORDINATOR
INTERPRETER, Vernacular Languages Services
02.2022 - Current
Interpreted patient materials and informational brochures issued by hospitals and medical facilities into another
language
Listened to speaker statements to determine meanings and prepare translations with electronic listening systems.
Discussed translation requirements with clients and determined any fees to be charged for services provided.
Read written materials, such as legal documents, scientific works and news reports and rewrote material into
specified languages.
MANAGER
De Mexico
02.2019 - 06.2020
Monitor compliance with health and fire regulations regarding food preparation and serving, and building
maintenance in lodging and dining facilities
Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is
prepared and presented in an acceptable manner
Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and
quantity
Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized
and budgeted
Count money and make bank deposits.
Schedule staff hours and assign duties.
Monitor employee and patron activities to ensure liquor regulations are obeyed.
Correspond with insured or agent to obtain information or inform them of account status or changes.
Organize and work with detailed office or warehouse records, maintaining files for each policyholder, including
policies that are to be reinstated or cancelled
Review and verify data, such as age, name, address, and principal sum and value of property on insurance
applications and policies
Modify, update, and process existing policies and claims to reflect any change in beneficiary, amount of coverage,
or type of insurance
Collect initial premiums and issue receipts.
Transcribe data to worksheets and enter data into computer for use in preparing documents and adjusting
accounts
Notify insurance agent and accounting department of policy cancellation.
Examine letters from policyholders or agents, original insurance applications, and other company documents to
determine if changes are needed and effects of changes
Obtain computer printout of policy cancellations or retrieve cancellation cards from file.