Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Araceli Cardenas

Naples,FL

Summary

Efficient and proactive professional in hospitality support roles, known for high productivity levels and the ability to complete tasks swiftly and accurately. Specialize in inventory management, customer service, and beverage preparation techniques. Excel in teamwork, communication, and adaptability, ensuring smooth operations and positive guest experiences.

Overview

16
16
years of professional experience

Work History

Water Restoration Technician

erickson's drying systems
Naples, FL
09.2015 - Current
  • Removed debris from work area after each job was completed.
  • Adhered to company policies related to proper disposal of hazardous waste material.
  • Ensured safety protocols were followed while working on hazardous sites containing black water or sewage contamination.
  • Educated customers on best practices for preventing future water damages.
  • Followed EPA and OSHA regulations to maintain safety of water and personnel.

Housekeeper

Holiday Inn
Marco Island, FL
01.2022 - 04.2024
  • Responded to requests from guests regarding housekeeping needs.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Ensured that all health standards were met during cleaning operations.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Reported any maintenance issues or damage to supervisors immediately.

Expeditor

Hoots
Naples, FL
03.2017 - 01.2022
  • Ensured that all plates were properly garnished before being served to customers.
  • Managed multiple orders simultaneously while adhering to strict timelines for delivery.
  • Communicated with wait staff and kitchen personnel regarding customer orders, menu modifications, and special requests.
  • Informed management of any issues that arose while preparing or expediting orders.
  • Conducted regular cleaning tasks such as wiping down counters, organizing shelves, sweeping floors.

Assistant Manager

Burger King
Naples, FL
01.2010 - 09.2015
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Established processes for monitoring customer satisfaction levels.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Cook

Burger King
Naples, Florida
01.2009 - 01.2010
  • Adhered to food safety standards when storing and preparing foods.
  • Ordered supplies as needed for the kitchen.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Performed basic administrative duties such as inventory management, ordering supplies.

Skills

  • Problem solving
  • Communication skills
  • Attention to detail
  • Time management
  • Team collaboration
  • Customer service

Languages

English
Limited
Spanish
Native/ Bilingual

Timeline

Housekeeper

Holiday Inn
01.2022 - 04.2024

Expeditor

Hoots
03.2017 - 01.2022

Water Restoration Technician

erickson's drying systems
09.2015 - Current

Assistant Manager

Burger King
01.2010 - 09.2015

Cook

Burger King
01.2009 - 01.2010

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Araceli Cardenas