Araceli Farmer
Warehouse Logistics Manager
Summary
11 Years of business management, dealing with customer service, personal interaction and administrative work. Process Associate experienced in identifying and coordinating process improvement initiatives that incorporate best practices and standard operating procedures. Skillfully identifies, plans and implements prioritized projects for organizational transformation. Advanced Microsoft Office proficiency and demonstrated skill managing and driving multiple projects with minimal supervision.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
Work History
Inbound Process Assistant
Amazon
10.2023 - Current
- Assisted in development of key performance metrics to track progress against departmental goals, enabling data-driven decision making.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Conducted root cause analysis for recurring issues, leading to targeted corrective actions that effectively resolved problems.
- Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
- Managed staff of over 75+ Associates- responsible for assigning staffing duties of Inbound Department
Amazon Associate - PG
amazon.com
10.2022 - 10.2023
- Resolved inbound issues by promptly addressing customer concerns and providing effective solutions.
- Ensured compliance with environmental health, safety, and corporate regulations.
- Sustained zero safety hazards while performing docking and undocking of inbound trailers (TDR).
- Collaborated with team members to share best practices and improve overall service quality.
- Designated as a trainer responsible for training Amazon Associates in process paths within the warehouse, including problem-solving, receiving, and stowing process paths.
- Commended for team-oriented attitude contributing to improving efficiency and nearly 100% accuracy in new freight problem-solving.
- Launched multiple Amazon warehouses (KRB5 - North East, Maryland; RDF3 - Joliet, IL). Selected as part of an away team to train new staff at new launch sites.
- Process Guide - Informal department leader takes command of the team in times when leadership is not available.
Hair Salon Owner
Catilina’s Beauty Salon
08.2011 - 10.2021
- Incorporated strategic partnerships with complementary businesses, like bridal boutiques or photography studios, to offer exclusive packages and increase salon's market reach.
- Ensured that all health and safety regulations were followed, led team where customer satisfaction and experience were best practices within workplace.
- Enhanced client satisfaction by providing personalized hair care solutions and styling advice.
- Developed loyal clientele with exceptional communication skills and attention to detail.
- Oversaw payroll processing, budgeting, tax preparation tasks as part of managing financial aspects of salon business.
Warehouse Worker
Herr’s Potato Chips
01.2008 - 07.2008
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
Education
GED -
PA Career Link
01.2007 - 06.2009
Cosmetology - Certificate
Empire Beauty School
02.2008 - 06.2009
Skills
Proficient in Microsoft based programs
Reimbursement and Organization skills
Excellent customer service
Strong analytical skills
Successful in team and individual skills
Proven communication skills
Bilingual: English/Spanish
Strong leadership skills
Languages
Spanish
Native or Bilingual
Timeline
Inbound Process Assistant
Amazon
10.2023 - Current
Amazon Associate - PG
amazon.com
10.2022 - 10.2023
Hair Salon Owner
Catilina’s Beauty Salon
08.2011 - 10.2021
Cosmetology - Certificate
Empire Beauty School
02.2008 - 06.2009
Warehouse Worker
Herr’s Potato Chips
01.2008 - 07.2008
GED -
PA Career Link
01.2007 - 06.2009