Summary
Overview
Work History
Education
Skills
Certification
References
Volunteer Experience
Extra Skills
Timeline
Generic
Araceli Hernandez

Araceli Hernandez

Brownsville

Summary

In search for opportunity to enhance my knowledge as Medical Assistant in the medical field and utilize the skills I learned while pursuing my goals.

Good Customer service skills Eight Years of Experience as Medical Assistance Excellent organization and communication skills Excellent bilingual skills in Spanish and English Resourceful and self-confident; can get the job done, and do it well Highly skilled Head Medical Assistant with proven experience in managing clinical and administrative tasks in fast-paced medical settings. Strengths lie in leadership, team coordination, patient care management, and implementing efficient operational processes. Previous work has resulted in improved workflow efficiency, enhanced patient satisfaction, and fostering a cohesive team environment.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Head Medical Assistant

Dr. Almeida, Alberto E, M.D.
BROWNSVILLE
09.2012 - Current
  • Good Experience performing DPN's, Flocheck's, Pulmonary Function Machine, also prepare examination room for physician, assist physician in exam room, vitalize patients, update and file patient's medical records, schedule app., phone etiquette.
  • Performed basic laboratory procedures such as urinalysis, blood glucose monitoring, hematocrit determinations, and pregnancy tests.
  • Communicated effectively with physicians, nurses, and other healthcare personnel regarding patient care needs.
  • Conducted follow-up calls to confirm appointment times and answer any questions regarding upcoming visits.
  • Actively participated in quality improvement initiatives within the practice setting.
  • Provided direct patient care services, such as taking vital signs, administering injections, changing dressings, collecting specimens for laboratory testing, and preparing patients for examinations.
  • Processed payments from patients accurately while adhering to established policies regarding collections.
  • Prepared exam rooms prior to patient arrival by ensuring that all necessary supplies were stocked appropriately.
  • Assisted physicians during examinations or treatments by providing instruments or materials or performing other tasks as requested.
  • Coordinated referrals between primary care providers and specialists as necessary.
  • Ensured compliance with HIPAA regulations by protecting confidential information from unauthorized access or disclosure.
  • Instructed patients on proper use of medications and special diets; provided health education materials to patients as needed.
  • Verified accuracy of patient information in electronic health records system; updated charts as needed.
  • Managed front desk operations efficiently by greeting visitors promptly and responding to phone inquiries courteously.
  • Ensured compliance with HIPAA regulations by maintaining patient confidentiality and security of medical records.
  • Assisted with filing paperwork related to insurance claims processing.
  • Organized and managed the daily workflow of the medical office, including scheduling appointments, verifying insurance information, and handling billing inquiries.
  • Maintained inventory of supplies and equipment; ordered new items when necessary.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Documented notes during patient visits.
  • Scheduled appointments for patients via phone and in person.
  • Organized charts, documents and supplies to maintain team productivity.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Measured vital signs and took medical histories to prepare patients for examination.

Teller

First National Bank
BROWNSVILLE
03.2011 - 12.2011
  • Handled large volumes of currency quickly and accurately with minimal errors.
  • Explained account information to customers in detail as needed.
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
  • Maintained confidentiality of all customer records and information according to company policies.
  • Balanced cash drawers on a daily basis.

TELLER

International Bank Of Commerce
BROWNSVILLE
02.2009 - 03.2011
  • Maintained accurate records of all transactions and customer interactions.
  • Explained account information to customers in detail as needed.
  • Provided exceptional customer service while accurately processing routine transactions.
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.

Education

Medical Assistant -

Ka lan Colle e
Brownsville, TX
09.2012

Diploma -

Cole io Don Bosco
Matamoros, Tams
01.2005

Skills

  • Capillary Puncture
  • ID Injections
  • IM Injections
  • SC Injections
  • Basic knowledge of Specimen Collection
  • Venipuncture
  • EKG's
  • Cultures
  • Phlebotomy
  • Trained Urinalysis
  • Laboratory procedures
  • Appointment scheduling
  • Customer service
  • Medical terminology
  • Front desk operations
  • Team collaboration
  • Quality improvement
  • Inventory management
  • Sterilization techniques
  • Patient care coordination
  • Wound care management
  • Immunization administration
  • CPR certificate
  • Medical Terminology
  • Fax
  • ABI
  • DPN
  • FLOCHECK
  • ACO Champion
  • MS Office (Access, Excel, Outlook, Power Point, HER)
  • Patient care
  • Vital signs measurement
  • Electronic health records

Certification

Certified Clinical Medical Assistant, National Healthcareer Association, Y4S6D4Q3, 03/18/22, 03/18/24

References

  • Naily Camero, Head M.A. at Dr. Almeida Clinic, 956-986-2515
  • Juan Pablo Martinez, Plains Capital, 956-554-7100

Volunteer Experience

Dr. Alberto E. Almeida M.D.

Extra Skills

  • Good Experience performing DPN's, Flocheck's, Pulmonary Function Machine
  • Prepare examination room for physician
  • Assist physician in exam room
  • Vitalize patients
  • Update and file patient's medical records
  • Schedule appointments
  • Phone etiquette

Timeline

Head Medical Assistant

Dr. Almeida, Alberto E, M.D.
09.2012 - Current

Teller

First National Bank
03.2011 - 12.2011

TELLER

International Bank Of Commerce
02.2009 - 03.2011

Medical Assistant -

Ka lan Colle e

Diploma -

Cole io Don Bosco

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Araceli Hernandez