Araceli Hernandez Castaneda
Lodi,CA
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
3
3
years of professional experience
Work History
Amazon Fufillment SCK4 Associate Ambassador
Amazon
05.2022 - Current
- Operated forklift safely in order to move large quantities of products within the warehouse.
- Unloaded incoming freight with power industrial trucks
- Collaborated with team members to ensure efficient workflow throughout the shift.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Inspected incoming materials for quality assurance purposes.
- trained groups of 5 on power industrial trucks
- experience training associates with disability
- experience translating training material
- Assisted team with operational policies and procedures to drive services.
Amazon SCK3 Associate
Amazon
05.2022 - 07.2022
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Operated power industrial trucks such as Order Picker and Reach Truck
Safeway Employee
Safeway
07.2021 - 05.2022
- Greeted customers and provided assistance in locating items.
- Operated a cash register to process payments from customers.
- Stocked shelves with merchandise, rotated products, and removed expired items.
- Assisted customers with product selection and answered questions about store policies.
- Provided excellent customer service by being friendly and courteous at all times.
- Worked as part of a team to meet daily goals for stocking shelves, cleaning.
- Escorted customers to desired merchandise location.
- Delivered exceptional customer service by greeting customers and directing to desired items.
- Followed best practices for bagging items in reusable, plastic and paper bags.
- Established good working relationships with other departments to promote smooth flow of products and services throughout store.
- Resolved customer complaints and issues to promote overall satisfaction and improve service.
Nursing Assistant Student
champion nursing academia
06.2021 - 07.2021
- Assisted in the transfer of patients from beds to wheelchairs and other mobility devices.
- Provided patient care by taking vital signs, monitoring intake and output, and providing bedside care.
- Performed basic nursing skills such as changing dressings, collecting specimens, and administering medications.
- Answered call lights promptly and responded to patient requests in a timely manner.
- Explained procedures to patients before they were performed and provided emotional support during treatments.
- Assisted with activities of daily living such as bathing, grooming, dressing, eating and ambulation assistance.
- Monitored nutrition levels by recording food and fluid intake amounts per shift.
- Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
- Charted daily information such as mood changes, mobility activity, eating percentages and daily inputs and outputs.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
Education
Bachelor of Science - Health Science
California State University, Sacramento
Sacramento, CA05.2024
High School Diploma -
Lodi High School
Lodi, CA06.2021
Skills
- Preparing Reports
- Management Support
- Data Entry
- Workplace Safety
- Issue Resolution
- Process Improvement
- Creative Problem Solving
- New Hire Training
- Customer Service
- Forklift Operation
- Result Interpretation
Languages
Spanish
Native or Bilingual
Timeline
Amazon Fufillment SCK4 Associate Ambassador
Amazon
05.2022 - Current
Amazon SCK3 Associate
Amazon
05.2022 - 07.2022
Safeway Employee
Safeway
07.2021 - 05.2022
Nursing Assistant Student
champion nursing academia
06.2021 - 07.2021
Bachelor of Science - Health Science
California State University, Sacramento
High School Diploma -
Lodi High School