Araceli Mancha
National City,CA
Summary
Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Empathy, Communication, and Knowledge of available resources .Experience in assessing caregiver needs,providing education, and fostering a supportive environment is vital.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Case Manager
Advanta Senior Care
2019.11 - Current
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
- Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Participated in regular professional development opportunities to stay current on best practices within the field of case management.
- Promoted a safe environment for vulnerable populations by reporting suspected abuse or neglect as mandated by law.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
- Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Provided leadership, guidance and support to staff members.
- Partnered with local organizations to expand access to social and community services.
- Participated in community events to promote services and engage with public.
- Developed and implemented training programs for staff.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Caregiver
Advanta Senior Care
2017.11 - 2019.09
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
- Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted patients with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Custodian
Professional Maintenance Services
2014.01 - 2017.11
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Reduced waste through efficient use of cleaning supplies and equipment.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
- Streamlined facility maintenance by promptly addressing minor repairs.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
Education
GED -
GED Testing San Diego
Online02.2024
Skills
- Chronic Disease Management
- Health History Documentation
- Care Coordination
- Discharge Planning
- Case Management
- Records Management
- Referral Coordination
- Patient Support
- Family Education
- Client Advocacy
- Organization and Multitasking
- Email and Telephone Etiquette
- Direct Patient Care
- Recruitment
- Home Visits and Inspections
- Staff Oversight
- Interviewing Skills
- Payroll Auditing
- Dementia Care
- End of Life Care
- Hoyer Lifting Equipment
- Alzheimer's care
- Client VA Registry
Certification
- HCA - Home Care Aide
- CPR/First Aid
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Case Manager
Advanta Senior Care
2019.11 - Current
Caregiver
Advanta Senior Care
2017.11 - 2019.09
Custodian
Professional Maintenance Services
2014.01 - 2017.11
GED -
GED Testing San Diego
- HCA - Home Care Aide
- CPR/First Aid
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