Araceli Martinez
West Palm Beach,FL
Summary
Well-organized Housekeeper possessing excellent time management and cleaning skills. Trustworthy professional openly accepts direction and follows through. Demonstrates in-depth knowledge of cleaning equipment operations. Detail-oriented house cleaner with strong background creating sparkling clean homes and following orders. Skilled at washing dishes, sweeping floors, doing laundry, cleaning and dusting surfaces. Clear communicator. Commanding Officer equipped to make critical decisions and maintain order. Decisive in proactively approaching and solving problems. Reliable in rising to challenge of position and following through on issues. Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
House Cleaner
Self-employeed
West Palm Beach, FL
02.2020 - Current
- Checked supplies inventory regularly to ensure adequate levels are available at all times.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
- Organized closets according to customer specifications.
- Disinfected kitchen utensils like cutting boards and knives after use.
- Sanitized doorknobs, light switches and other frequently touched surfaces.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
- Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
- Swept, mopped, vacuumed and polished floors of all types.
- Assisted customers in selecting appropriate cleaning products for specific tasks.
- Cleaned homes following specific and detailed protocols and requests.
- Washed and dried dishes to maintain clean and orderly kitchen.
- Coordinated home cleaning schedule based on client availability and realistic time constraints.
Store Manager in Training
Bershka
Mexico, Monterrey
02.2014 - 06.2024
- Maintained cleanliness standards throughout the store by delegating duties among staff members.
- Resolved conflicts between employees or customers in a professional manner.
- Ensured accurate cash handling procedures were followed at all times.
- Monitored inventory levels and restocked shelves as needed.
- Performed regular maintenance on equipment and coordinated repairs when necessary.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Prepared staff work schedules and assigned team members to specific duties.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Executive Assistant
Citibank
Mexico, Monterrey
07.2015 - 07.2016
- Monitored incoming emails and responded accordingly in a timely manner.
- Ensured that all relevant paperwork was completed accurately prior to submission for approval.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Facilitated communication between different departments within organization.
- Monitored inventory levels of office supplies and placed orders when necessary.
- Scheduled appointments for executives with external parties such as vendors or suppliers.
- Created and maintained up-to-date records related to customer accounts or financial transactions.
- Maintained confidential records and files related to executive operations.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Coordinated meeting and work schedules for staff teams and executives.
- Managed daily invoices, reports and proposals.
- Relayed messages, retrieved reports and printed documents for co-workers to assist with office workflow.
Education
Some College (No Degree) - Law (Pre-Law)
Universidad Autonoma Del Estado De Mexico
Mexico, ME07-2013
Skills
- Employee Scheduling
- Sales monitoring
- Meeting facilitation
- Reporting and documentation
- Information Verification
- Customer Service
- Residential Cleaning
- Guest Relations
- Cleaning methods
- Hospitality background
- Customer service-focused
- Housekeeping
- Exceptional communicator
- Physically strong
- FLUENT IN Español/English
- Hardworking
- Excellent oral and written communication
- Focused and detail-oriented
- Complex Problem-Solving
Affiliations
- Attention to detail
- Good talker
- Frustration Tolerant
- Adaptable to changes
Certification
- Certificate in Law degree
Languages
Spanish
Native/ Bilingual
English
Professional
References
References available upon request.
Work Preference
Work Type
Full TimeLocation Preference
RemoteTimeline
House Cleaner
Self-employeed
02.2020 - Current
Executive Assistant
Citibank
07.2015 - 07.2016
Store Manager in Training
Bershka
02.2014 - 06.2024
Some College (No Degree) - Law (Pre-Law)
Universidad Autonoma Del Estado De Mexico