Araceli Martinon
South Gate,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills.
Hardworking warehouse professional successful in verifying orders, processing shipments and assisting customers with inquiries. Excellent problem-solving and organizational skills.
Overview
17
17
years of professional experience
Work History
Order Entry Clerk
Nucor Warehouse Systems
10.2013 - Current
- Completed accurate order entry and data verification.
- Communicated with customers to answer questions and perform account maintenance.
- Documented shipping information for orders and tracked packages when necessary.
- Processed cash payments and credit and debit card transactions.
- Assisted customers with product and service selections.
- Input order information into system and updated customer accounts to document and track customer orders.
- Communicated with customers to address order inquiries, changes and cancellations.
- Assisted customers by providing tracking information and resolving shipping or merchandise issues.
- Monitored and tracked inventory to achieve prompt order fulfillment.
- Assisted in forecasting and ordering stock for upcoming sales and promotions to avoid running out of high-demand items.
Retail Assistant
Forever 21
07.2009 - 09.2013
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Assisted customers with prompt and polite support in-person and via telephone.
Sales Representative
Fortune Fashion
01.2008 - 06.2009
- Interacted with customers by phone, email, or in-person to provide information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Provided clerical support, addressing routine, and special requirements.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Maintained and updated office records, both digital and physical.
Retail Merchandiser
99c Stores
03.2008 - 08.2008
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Organized and maintained displays to achieve clean and appealing product layouts.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Established strong vendor relationships to maintain and support business.
Department Lead
Fortune Fashion
02.2007 - 01.2008
- Communicated with managers of other departments to maintain transparency.
- Oversaw efficient inventory stocking and supply rotation.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Monitored customers and employees to evaluate loss prevention risks, performance and customer service.
Quality Control Inspector
Fortune Fashion
11.2006 - 01.2007
- Inspected incoming and outgoing materials for accuracy and quality.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Performed visual inspections and non-destructive tests where appropriate.
Education
Certificate - Medical Insurance Billing
Los Angeles City College
Los Angeles, CA05.2006
Certificate - Physical Therapy Assistance
ICDC College - Huntington Park
Huntington Park, CA06.2012
Skills
- Microsoft Excel
- Critical Thinking
- Database Updates
- Materials Movement
- Office Supplies and Inventory
- Updating Logs
- Customer Service Expertise
- Tracking Packages
Languages
English
Spanish
Timeline
Order Entry Clerk
Nucor Warehouse Systems
10.2013 - Current
Retail Assistant
Forever 21
07.2009 - 09.2013
Retail Merchandiser
99c Stores
03.2008 - 08.2008
Sales Representative
Fortune Fashion
01.2008 - 06.2009
Department Lead
Fortune Fashion
02.2007 - 01.2008
Quality Control Inspector
Fortune Fashion
11.2006 - 01.2007
Certificate - Medical Insurance Billing
Los Angeles City College
Certificate - Physical Therapy Assistance
ICDC College - Huntington Park
Similar Profiles
Laura CooperLaura Cooper
HR Generalist at Nucor Warehouse SystemsHR Generalist at Nucor Warehouse Systems
Lorena GuevaraLorena Guevara
Paintline Lead at Nucor Warehouse SystemsPaintline Lead at Nucor Warehouse Systems
Kenarris CarrKenarris Carr
Paint Line Operator at Nucor Warehouse SystemPaint Line Operator at Nucor Warehouse System