Araceli M. Marroquin
Sunnyvale,CA
Summary
Seeking a challenging and responsible position within the organization that offers opportunities for creative growth, continuous learning, and meaningful contributions to supporting others.
Overview
26
26
years of professional experience
Work History
Provider Specialist
Choices for Children
01.2023 - Current
- Conduct one-on-one orientations for assigned childcare providers. Provide initial eligibility and update the database for assigned providers. Communicate accurate information regarding responsibilities to childcare providers. Provide and clarify accurate information and policies and procedures to childcare providers. Accurately maintain childcare provider files. Support other departments as needed.
Receptionist
Choices for Children
09.2013 - 12.2022
- Performed administrative and secretarial support functions for busy non-profit organization. Coordinate and manage multiple phone lines. Greet & assist clients in a friendly and professional manner. Process incoming and outgoing mail. Maintained accurate company account files; Update the Childcare Eligibility Waiting List. Support other departments as needed.
Receptionist
Law Foundation of Silicon Valley
01.2013 - 09.2013
- Welcome and greet visitors, clients, and vendors. Answer in-coming calls, respond to inquires, and route the calls to appropriate staff members. Make appropriate referrals to Law Foundation programs and to other external agencies as needed. Prepare, sort and distribute mail, faxes, and packages. Maintain common areas (copy room/areas, lobby, kitchen) in a presentable and organized manner. Provide clerical support to Law Foundation staff as needed. Provide both oral and written language interpretation for Law Foundation staff. Provide support with other clerical/office projects assigned.
Case Manager/ Resource Specialist
Community Partnership for Families
03.2008 - 07.2012
- Greet & assist clients in a friendly and professional manner. Coordinate community education class registration and maintained schedule of classes, events & hours. Arranged meetings and catering requirements. Kept center orderly and stocked with various educational and marketing materials. Order office supplies and maintained inventory. Coordinate and manage multiple phone lines. Maintain orderly filling system and data entry for center. Generate summary reports and maintain community contact lists. Provide administrative support to all departments and events organized by the Hospital or Foundation for community benefit.
Office Manager
Choices for Children
08.1999 - 04.2006
- Performed administrative and secretarial support functions for busy non-profit organization. Coordinate and manage multiple phone lines. Greet & assist clients in a friendly and professional manner. Ordered office supplies and maintained inventory. Process incoming and outgoing mail. Maintained accurate company account files; train new department personnel and tracked department productivity. Generate income reports and prepared bank deposits. Childcare Eligibility Waiting List for Spanish speakers. Support other departments as needed.
Education
High School Diploma -
Alisal High School
Salinas, CA06-1993
Skills
- Fluent in Spanish
- Ability to manage time efficiently and meet deadlines
- Strong interpersonal communication
- Accounts receivable processing
- Filing & Data Archiving
- Skilled in handling office devices
- Telephone and call-handling skills
- Strategic problem resolution
Timeline
Provider Specialist
Choices for Children
01.2023 - Current
Receptionist
Choices for Children
09.2013 - 12.2022
Receptionist
Law Foundation of Silicon Valley
01.2013 - 09.2013
Case Manager/ Resource Specialist
Community Partnership for Families
03.2008 - 07.2012
Office Manager
Choices for Children
08.1999 - 04.2006
High School Diploma -
Alisal High School