ARACELI MORAN CERDA

• Effectively addressing cow-workers needs while maintaining professionalism.
• Collaborated with team members to streamline processes and improve overall service efficiency.
• Exemplified a strong work ethic by reliably completing assigned tasks on time or ahead of schedule.
• Actively participated in team meetings, sharing valuable insights for process improvements and best practices adoption.
• Provided comprehensive training to new associates, improving their skillset and productivity levels quickly.
• Trained and taught 30 new employees a year / certified trainer.
• Unloaded, loaded, and put away process KP.
• Daily ECM with employees for a better understating of work communication.
• Increased efficiency and team productivity by promoting operational best practices.
• Increased efficiency and performance by monitoring team member productivity and providing feedback.

• Pick,pack, LTL, QC orders, all equipment certify, load/unload truck.
• Transportation/outbound billing
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Paid attention to detail while completing assignments.
• Self-motivated, with strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.

• Customer Service operated two locations, managed group of 20 individuals, payroll,employee schedules, hiring/training, E-verify,Handled monies bank deposit. waste/inventory/labor control,
• Developed and implemented strategies to increase sales and profitability.
• Practices, company procedures, and technology systems.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Customer Services, Handled Incoming calls managed approximately 30 incoming calls /Outgoing, filling, Payroll, Translation service, scheduling.

• Analyzed documentation, made recommendations and advised staff on matters involving human resources, procurements and administration.