ARACELI ORTEGA HERNANDEZ
Shafter,CA
Summary
Bilingual Economics graduate with strong communication and critical thinking skills. Proficient in Microsoft Word, Excel, and Outlook. Seeking entry level administrative or office assistant role to apply customer service and business skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Student Research Assistant
California State University, Bakersfield
Bakersfield, CA
05.2023 - 10.2023
- Reviewed files and data to seek information needed, collected and organized data into spreadsheets
- Created charts and graphs from data collected on Excel for presentations
- Made phone calls and wrote emails to helpdesk to obtain missing data/information
Volunteer Income Tax Assistance Front Desk Clerk
Community Action Partnership of Kern
Bakersfield, CA
02.2023 - 05.2023
- Greeted clients in English and Spanish whilst checking them in or out
- Communicated with tax preparers to ensure clients were met in timely manner
- Accepted walk-ins based on operational capabilities and clients’ need
Stower
Amazon
Bakersfield, CA
05.2021 - 11.2021
- Ensured customers received their items in a timely manner
- Inspected and reported damaged inventory
- Conducted and participated in team meetings to report and address technical issues
Education
Bachelor of Science - Economics
California State University, Bakersfield
Bakersfield, CA05.2024
Skills
- Data Collection
- Data Analysis
- Clerical Support
- Database Research
- Research and analysis
- Teamwork and Collaboration
- Data Entry
- Microsoft Office
Activities
- Omicron Delta Epsilon Member, 05/24
- CSUB-HACU Scholarship Recipient, 05/23
- Sensational Sophomores/JYE/Senior Stars, 2020-2023
- CSUB Math Club, Treasurer, 10/21
- CSUB Math Club, Member, 02/20-10/21
- California Assistance Migrants Program (CAMP), member, 2019
Certification
- Human Subjects Protection Training – Students Conducting No More Than Minimal Risk Research
- Social, Behavioral, and Education Sciences Responsible Conduct of Research
Timeline
Student Research Assistant
California State University, Bakersfield
05.2023 - 10.2023
Volunteer Income Tax Assistance Front Desk Clerk
Community Action Partnership of Kern
02.2023 - 05.2023
Stower
Amazon
05.2021 - 11.2021
Bachelor of Science - Economics
California State University, Bakersfield