Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Araceli Ortiz

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

2
2
years of professional experience

Work History

Office Cleaning

A And O Cleaning Service
01.2022 - Current
    • Adaptable and proficient in learning new concepts quickly and efficiently.
    • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
    • Self-motivated, with a strong sense of personal responsibility.
    • Organized and detail-oriented with a strong work ethic.

Dental Receptionist

Norwalk Dental
05.2023 - 09.2023
    • Managed office bookkeeping with insurance billing and patient payments.
    • Assisted in the planning and execution of special events or promotions, such as dental health month campaigns or community outreach initiatives, boosting practice visibility within the local area.
    • Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
    • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
    • Collaborated closely with dentists and other staff members to review treatment plans and verify insurance authorizations prior to service delivery.

Cashier

Panera Bread
02.2022 - 11.2022
    • Met customer service goals and exceeded customer expectations.
    • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
    • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
    • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
    • Operated cash register to record transactions accurately and efficiently.

Education

No Degree - Accounting & Business Administration

Rio Hondo College
Whittier, CA
06.2025

High School Diploma -

Sierra Vista High School, Whittier, CA
Whittier, CA
06.2023

Skills

    • Goal-oriented mindset
    • Guest inquiries
      • Appointment Scheduling
      • Attention to Detail

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Dental Receptionist

Norwalk Dental
05.2023 - 09.2023

Cashier

Panera Bread
02.2022 - 11.2022

Office Cleaning

A And O Cleaning Service
01.2022 - Current

No Degree - Accounting & Business Administration

Rio Hondo College

High School Diploma -

Sierra Vista High School, Whittier, CA

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Araceli Ortiz