Araceli Ortiz
Norwalk,CA
Summary
Dedicated professional with strong skills in customer service and team readiness. Proven ability to conduct training exercises and manage appointments efficiently.
Overview
3
3
years of professional experience
Work History
Soldier 88m
Army National Gaurd
South Carolina
06.2025 - Current
- Conducted training exercises to enhance team readiness and operational effectiveness.
- Maintained equipment and weapons to ensure mission readiness and safety compliance.
- Implemented safety protocols during field training exercises to minimize risks.
- Cultivated excellent work ethic, dedication to duty, and timeliness in work actions.
- Followed orders and carried out mission directives with professionalism and compassion despite chaotic and emotionally stressful circumstances.
- Supervised the maintenance of vehicles and other military equipment according to standards.
Cashier
Black Tap
Anaheim, California
01.2025 - 06.2025
- Processed customer transactions efficiently and accurately.
- Assisted customers with menu selections and inquiries.
- Collaborated with team members to ensure smooth service flow.
- Resolved customer complaints promptly and professionally.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Receptionist
BP Ford Long Beach
Long Beach, California
12.2023 - 12.2024
- Greeted customers warmly and directed them to appropriate departments.
- Maintained organized reception area and ensured cleanliness at all times.
- Scheduled appointments for service consultations and vehicle maintenance.
- Coordinated communication between customers and sales/service teams effectively.
- Supported office administration by managing supplies and maintaining inventory levels.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Dental Receptionist
Norwalk Dental
Norwalk, CA
01.2023 - 12.2023
- Greeted patients warmly upon arrival at the dental office.
- Scheduled and confirmed patient appointments efficiently using practice management software.
- Managed patient records and ensured accurate data entry in electronic systems.
- Assisted patients with insurance verification and explained payment options clearly.
- Maintained a clean and organized reception area for a welcoming environment.
Education
High School Diploma -
Rio Hondo College
Whittier, CA06-2023
Skills
- Equipment maintenance
- Safety compliance
- Vehicle inspection
- Mission execution
- Team leadership
- Customer relationship management
Timeline
Soldier 88m
Army National Gaurd
06.2025 - Current
Cashier
Black Tap
01.2025 - 06.2025
Receptionist
BP Ford Long Beach
12.2023 - 12.2024
Dental Receptionist
Norwalk Dental
01.2023 - 12.2023
High School Diploma -
Rio Hondo College