High-performing customer service representative with a passion of providing the best care for customers and clients. Over 8 years of experience impacting positive organizational outcomes.
Confident in ability to collaborate with cross-functional
teams to solve complex problems. Committed to continuous improvement and contributing to team
success.
• Maintained accurate records of invoices, purchase orders, and other financial documents
• Received payments and post amounts paid to customer accounts
• Arrange for debt repayment or establish repayment schedules, based on customers financial situations
• Review vendor invoices for accuracy and completeness prior to payment processing
• Prepared weekly check runs
• Answer customer questions regarding problems with their accounts
• In charge of the on going receiving and distribution pertaining to the Ware-house
• Quickbooks knowledgeable
• Regulated children's rest periods and nap schedules
• Developed and implemented lesson plans based on curriculum objectives
• Maintained a safe and orderly learning environment for all students
• Established positive relationships with parents to ensure effective communication regarding student
progress and well-being
• Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner
• Filed insurance claims forms in accordance with applicable regulations
• Arranging for hospital admissions and laboratory services
• Handling correspondence, billing.
• Maintained accurate medical records through filing, charting, transcription and dal entry into electronic
health record system
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift
card or automatic debit
• Processed returns and exchanges of merchandise in accordance with store policies
• Conducted price checks tor special orders or discounts as requested by
• Ensured the completion of cash and debit transactions
• Assisted in answering phone calls
• Issued receipts, refunds, credits or change due to customers
• Provided excellent customer service while promoting loyalty programs to Increase sales potential
Accounts Payable (3 years)
Inventory control (3 years)
QuickBooks (3 years)
Proposal writing (3 years)
Microsoft Excel (3 years)
Invoice and billing (3 years)
Bilingual