Araceli Payan
Jacksonville
Summary
Dedicated healthcare professional with extensive experience in patient care, clinical support, and healthcare operations, currently advancing knowledge and skills as a nursing student. Proven hands-on experience as a Patient Care Technician and Medical Assistant fosters the ability to thrive in fast-paced environments while prioritizing patient well-being. Committed to delivering compassionate, high-quality care and pursuing continuous professional growth to make a meaningful impact in the healthcare industry. Driven to apply my skills and commitment toward improving patient experiences and supporting high-quality care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CNA
UF Health Jacksonville
08.2025 - Current
- Provided compassionate patient care by assisting with daily living activities and maintaining hygiene standards.
- Monitored vital signs and reported changes in patients' conditions to nursing staff for timely interventions.
- Collaborated with multidisciplinary teams to develop and implement personalized care plans for diverse patients.
- Trained and mentored junior CNAs, promoting best practices in patient care and safety protocols.
- Ensured compliance with health regulations and safety standards through regular equipment checks and sanitation routines.
- Assisted in mobility support, enhancing patient comfort while minimizing risk of injury during transfers.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Documented patient information and care activities in electronic health record.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Medical Assistant/Scribe
Physician Partners of America
01.2023 - Current
- Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit
- Take and document patients vital signs, height and weight
- Collect Urine and send off urine drug screens
- Responsible for maintaining exam rooms with necessary supplies and materials
- Prepares equipment and aids physician during treatment, examination and testing of patients. Assisted in performing diagnostic tests, such as nerve blocks or injections, under the supervision of the physician.
- Greet patients and prepare them for physical examination
- Screen patients for appropriate information
- Refill medications for patients as directed by physician
- Order MRI or any testing for patients instructed by provider.
- Served as a medical scribe during patient consultations, documenting physician-patient interactions in real time to ensure accurate and thorough medical records.
- Provided compassionate patient care, listening to concerns, and addressing patient needs with professionalism and empathy.
PCT (Patient Care Technician)
HCA Florida Orange Park Hospital
12.2020 - 01.2023
- Monitored and recorded vital signs (blood pressure, pulse, respiration, temperature, glucose levels), and communicated any changes to nursing staff to assist in patient care decision-making.
- Delivered high-quality patient care on a Med-Surg unit, assisting with daily activities such as bathing, dressing, feeding, and mobility to ensure patient comfort and safety.
- Perform EKG and bladder scan, removing IVs or catheters
- Ensured patient confidentiality by strictly adhering to HIPAA guidelines and maintaining accurate patient records.
- Maintained a clean and organized environment, ensuring patient rooms were tidy and all necessary supplies were readily available.
- Collected patient specimens (urine, stool, blood) for laboratory testing, ensuring proper labeling, handling, and timely transport to lab.
- Assisted patients with positioning, transferring, and ambulating, including the use of assistive devices like wheelchairs, walkers, and lifts.
- Respond to patient concerns and questions.
Receptionist
Zen nail spa
06.2020 - 12.2020
- Greeted clients warmly and ensured a positive first impression, offering a professional and friendly atmosphere in the spa.
- Managed appointment scheduling, both over the phone and in-person, using spa management software to optimize the schedule and minimize client wait times.
- Notifying other workers of customers arrival
- Processed transactions, including cash, credit card payments, and tips, and maintained accurate records of sales and client payments.
- Great communication skills by being open-minded, patient, friendly and sociable
- Coordinated with nail technicians and other spa staff to ensure smooth operations and timely service delivery.
- Promoted spa services and retail products to enhance the client experience and increase sales, including recommending add-on services or new treatments.
- Multitasking skills
- Problem solving skills.
Sales Associate
Marshals
01.2020 - 06.2020
- Greeting customers
- Helped customers find specific products and showed them how to use them
- Processed sales transactions accurately and efficiently, handling cash, credit, and returns in compliance with company policies
- Answering to customer inquiries, and reporting sales to managers
- Provided a clean environment.
- Organized and restocked merchandise on the sales floor, ensuring products were well-displayed and shelves were tidy and fully stocked.
- Collaborated with team members to ensure a smooth, efficient store operation, from maintaining cleanliness to providing assistance in different departments as needed.
Education
Bachelor of Science - Nursing
Chamberlain College of Nursing
Jacksonville, FL11-2026
High School Diploma -
Stanton College Prep
Jacksonville, FL08-2020
Skills
- Time management
- Communication skills
- Medical terminology knowledge
- CPR
- Trustworthy companion
- Analytical decision-making skills
- Electrocardiography (EKG)
- Typing
- Medical documentation
- EMR systems
- Medical office experience
- Specimens collection and processing
- Calm and level-headed under duress
- Sterilization techniques
- Reliable team player
- Quick problem solver
- Compassionate caregiver
- Patient bathing
- Vital signs monitoring
- Patient care
- Compassion and empathy
- Attention to detail
Certification
- Basic Life Support (BLS)
- CPR & First Aid,
Languages
Spanish
Full Professional
Timeline
CNA
UF Health Jacksonville
08.2025 - Current
Medical Assistant/Scribe
Physician Partners of America
01.2023 - Current
PCT (Patient Care Technician)
HCA Florida Orange Park Hospital
12.2020 - 01.2023
Receptionist
Zen nail spa
06.2020 - 12.2020
Sales Associate
Marshals
01.2020 - 06.2020
High School Diploma -
Stanton College Prep
Bachelor of Science - Nursing
Chamberlain College of Nursing