Araceli Paz
Escondido,CA
Summary
To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
Work History
Office Assistant
County Of San Diego Health & Human Services Agency
10.2014 - Current
- Operate specialty computer software program to enter, update, and maintain case files
- Maintain and utilize excel logs of intakes and renewals of scheduled appointments
- Extract reports from Management Reports daily of cases for assignment
- Prepared, cleared and assigned CalWorks, CalFresh, Medical Renewals, Semi Annual Reports, New Hire Reports, Payment Verification Reports to case workers
- Schedule customer appointments for intakes and renewals
- Correspond with supervisors on task assignments.
Human Resources Assistant
Welks Resort
03.2013 - 06.2013
- Answer phone calls and assist associates with routine employment questions
- Ensure completion of appropriate documents and forms in new hire files
- Processed new hire, change status, and termination paperwork
- Maintained I-9 documents
- Data entry of employment information changes in Human Resources Information System
- Responded to requests for verification of employment via phone, fax and mail.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
Payroll Clerk/Administrative Assistant
FourCorners Concrete/Concrete Concepts
04.2005 - 09.2009
- Processed in-house weekly of 100-150 employees
- Assisted new hires in completing new hire packets
- Processed all employee personnel and payroll information in ComputerEase Accounting software
- Employment verifications via fax, and phone
- Maintained I-9's
- Prepared preliminary notices for contract jobs
- Assisted in creating legal files and mailed correspondence to attorneys.
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Processed new hire paperwork and documents.
- Verified timekeeping records and handled any discrepancies with employees.
- Ensured accurate payment distribution for employees by diligently reviewing timecards and attendance records.
- Issued paychecks on designated pay dates to avoid employee dissatisfaction.
- Provided exceptional customer service by promptly addressing employee inquiries regarding payroll matters, fostering positive working environment.
- Streamlined payroll processing by implementing efficient data entry and verification procedures.
- Completed payroll accurately and timely to meet employee expectations.
- Tracked employee vacation, sick and personal time.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Audited timesheets and payroll records for accuracy.
- Processed manual checks for employees in accordance with company policies.
- Maintained confidentiality of employee records and payroll information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Customer Service/Administrative Assistant
Appleone Employment Services (Various Locations)
10.2008 - 04.2009
- Answer phones
- Provided customer service for all inbound calls from customers
- Performed general office duties and administrative tasks
- Posted daily payments into computer data base.
Receptionist/Administrative
AppleOne Employment Services
01.2005 - 04.2005
- Answer multi-line phones
- Sort incoming mail
- Performed general office and administrative tasks.
Education
Certificate - Real Estate
Anthony School of Real Estate
Irvine, CADiploma -
Centre City High School
Escondido, CA01.1998
Skills
- Top 5 Gallup Strengths are Consistency, Discipline, Achiever, Belief and Includer
- Computer Programs; Excel, Word, Outlook, Data Entry
- Team player
- Accuracy and detailed oriented
- Communication skills
- Time Management
- Organizing and Categorizing
- Verbal Communication
- Spanish Fluency
- Remote Office Availability
- Customer Data Confidentiality
- Positive Attitude
Activities
- I was selected to participate in the California Awards for Performance Excellence (2017 CAPE) in which the County of San Diego won the silver-level Eureka Award.
- I volunteered in presenting to the General Management Team consisting of 50 Managers, Chiefs, and Eligibility Operations Executives. The title of the presentation was “Task Assigning” which supports the implementation of Work Well SD and the new Work Management Tool called Connect Well.
- I also volunteered for a CalFresh outreach event in which we provided information on the CalFresh program to the public.
- I have received achievement awards, customer service awards and peer awards with the County of San Diego.
Languages
Spanish
Full Professional
Timeline
Office Assistant
County Of San Diego Health & Human Services Agency
10.2014 - Current
Human Resources Assistant
Welks Resort
03.2013 - 06.2013
Customer Service/Administrative Assistant
Appleone Employment Services (Various Locations)
10.2008 - 04.2009
Payroll Clerk/Administrative Assistant
FourCorners Concrete/Concrete Concepts
04.2005 - 09.2009
Receptionist/Administrative
AppleOne Employment Services
01.2005 - 04.2005
Certificate - Real Estate
Anthony School of Real Estate
Diploma -
Centre City High School