Dynamic professional with a strong work ethic and expertise in machine operation, honed at Nexgen Pharma. Proven track record in enhancing labeling processes and ensuring regulatory compliance. Bilingual communicator skilled in fostering teamwork and collaboration, driving efficiency, and improving product quality in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Label Operator
Nexgen Pharma
01.2006 - 11.2010
Operated labeling machinery to ensure accurate product identification and compliance with regulatory standards.
Conducted quality checks on finished products, identifying discrepancies and ensuring adherence to specifications.
Collaborated with team members to maintain efficient workflow, minimizing downtime during production runs.
Assisted in training new operators on safety protocols and machine operation for optimal performance.
Implemented improvements in labeling processes, enhancing accuracy and reducing waste in production.
Troubleshot equipment malfunctions swiftly, minimizing disruption to production schedules and maintaining output targets.
Ensured regulatory compliance by accurately applying labels according to industry standards and guidelines.
Assistant Manager
Popeyes Chicken & Biscuits
01.2004 - 01.2005
Managed inventory levels to minimize stockouts while reducing overhead costs.
Managed conflict resolution initiatives, fostering a positive work environment for staff retention.
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Assistant Manager
Wendys Fast Food
10.2001 - 04.2003
Implemented process improvements that streamlined daily operations and reduced errors.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Implemented loss prevention strategies, significantly reducing shrinkage.
Improved customer satisfaction by resolving complaints and inquiries promptly.
Oversaw daily operations to maintain store cleanliness and organization.
Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Shift Leader
Wendys Fast Food
02.1999 - 05.2001
Supervised team performance to ensure efficient service delivery during peak hours.
Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
Monitored food quality and presentation, ensuring adherence to company standards.
Conducted regular performance evaluations, providing constructive feedback for staff development.
Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Secretary General and PSC 4530 Teaching Assistant at UCCS Model United NationsSecretary General and PSC 4530 Teaching Assistant at UCCS Model United Nations