Self-motivated, dependable, office etiquette, enthusiastically offers a proactive approach to delivery of exceptional patient care in a fast-paced environment.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Unblinded Pharmacist Assistant/ Lead Unblinded CRC
DM Clinical Research
Houston, US
10.2020 - Current
Enthusiastic, organized, diligent, and detail oriented. Clinical Research Professional with over 3 years of site-level experience in Phase 1-3 trials in a variety of therapeutic areas.
Skilled and experienced in working according to protocol guidelines, ICH-GCP, and sponsor guidelines.
Compound and dispense prescribed IP as needed by Sponsor approved protocol.
Supervise and maintain records of all medications.
Ensure compliance with study-specific blinding plans.
Provide consultative support regarding the preparation and dosing of drugs.
Maintain documentation of IP accountability: receipt, dispensing, return to sponsor/destruction.
Interpret clinic schedule and protocol into a resource that can be used to identify the date/time to compound/prepare and dispense IP for clinical trials.
Understand and apply all applicable site procedures.
Meet with sponsors, monitors, auditors, and regulatory authorities to review drug accountability and other study-specific information.
Temperature reporting.
Any other duties/tasks assigned by the manager.
Charge Capture Specialist
TOPS Surgical Specialty Hospital
Houston, US
07.2017 - 12.2019
Maintain a charging procedure that is accurate, complete and timely.
Review data charge tickets and send incomplete tickets for correction, as well as ensuring all changes are made in the billing system provided by hospital staff.
Also accountable for ensuring accurate billing charge capture.
Review patient accounts for any missing imaging, lab work and implant fees along with the medical services provided.
Update the insurance and demographics information if necessary.
Responsible for reviewing purchase orders and the paperwork provided with the purchase order.
The account is placed on hold until the unresolved or suspended charges are corrected.
Registrar
Tops Surgical Hospital
Houston, US
12.2015 - 07.2017
Professionally greet and welcome patients.
Update patient demographic information if needed.
Validate and verify patients' medical insurance policies.
Responsible for patient registration, appointment scheduling, insurance verification, demographic data entry, and copayment collection.
Return phone calls and direct them to the appropriate party.
Collect the patient's payment and setup payment plans if necessary along with record the patient's info.
Maintains knowledge of compliance to all applicable laws, regulations, rules, procedures, and standards.
Demonstrate abilities to tackle problems accurately and independently.
Excellent attention to detail.
Dedicated to customer service.
Translation in Spanish if needed.
Medical Receptionist/Medical Assistant
Tenet Healthcare/ Windrose Family Medicine
01.2010 - 12.2015
Clinical Duties- Take the patient's medical history, prepare the patient for any examinations, and explain the treatment procedures to patients.
Assist the physician during examinations collect and prepare laboratory specimens.
Perform basic laboratory tests.
Educate the patients about medications and special diets.
Prepare and administer medications including intramuscular, intradermal, and subcutaneous injections- including vaccinations/immunizations, as directed by the physician or other licensed provider.
Transmit prescription refills as directed.
Phlebotomy, perform electrocardiograms, wound care and change dressings.
Administrative Duties- Greet and check in the patients at the time of the appointment and accommodate the patients that are not on the schedule.
Perform general office duties, such as answering telephones, and completing insurance forms.
Inventory and order medical, lab, or office supplies or equipment.
Collect patients personal information.
Verify the patient's insurance and responsibility.
Respond to emails, update and file the patient medical records, schedule appointments, Coding and fill out insurance forms and handle correspondence and billing.
Medical Assistant
Nam Childrens Clinic
01.2007 - 12.2010
Take the patient's vitals and medical history, prepare the patient for any examinations, and explain the treatment procedures to the patient.
Assist the physician during examinations collect and prepare laboratory specimens.
Perform basic laboratory tests.
Administer injections and immunizations, insert catheters, also assist the physician with procedures and obtain office supplies and medication as needed.
Instruments used are cleaned and sterilized and infected materials are discarded.
Translation in Spanish if needed.
Education
Associate in Science (AS) - Nursing
Lonestar Community College
Houston, TX
08.2025
Certificate in Billing and Coding Program -
Texas tech
Houston, TX
07.2021
Technical in Medical Assisting -
Polytechnic institute
Houston, TX
01.2000
High school diploma - General Studies
Aldine High School
Houston, TX
Skills
Spanish
ICD-10
Phlebotomy
Phone Etiquette
Vital Signs
Venipuncture
Laboratory Procedures
Patient Care
CPT coding
Medical Receptionist
Medical Terminology
Anatomy Knowledge
Insurance Verification
Laboratory Experience
Microsoft Word
Triage
Medical Office Experience
Microsoft Outlook
Clerical Experience
Microsoft Office
Experience Administering Injections
EMR Systems
Computer Skills
Medical Records
Hospital Experience
English
Medical Scheduling
Clinical Research
GCP
Medical Billing
Typing
Windows
Research
Customer service
Documentation review
Revenue cycle management
Medical coding
Records management
ICD-9
Ambulatory surgery center
Certification
Medical Billing Certification, Active
Certified Medical Assistant, Expired
CPR Certification, Active
Personal Information
Authorized To Work: US for any employer
Timeline
Unblinded Pharmacist Assistant/ Lead Unblinded CRC