Araceli Sanchez
Aurora,IL
Summary
Detail-oriented administrative and payroll professional. Over 10 years in experience in managing sensitive data, system implementation, and employee training, with focus on accuracy, security, and compliance. Adapt at handling complex systems, including back-end configurations and integrations, and ensuring data integrity. Strong problem-solving and organizational skills, with proven ability to manage large datasets and collaborate across departments. Ready to leverage my technical expertise and meticulous attention to detail in a Digital Evidence Custodial role.
Overview
17
17
years of professional experience
Work History
Administrative Aide- Payroll
City Of Aurora
04.2022 - Current
- Run bi-weekly payroll for 1000+ city employees.
- Research payroll errors and process payments for federal and state taxes.
- Verifying department hours’ entries for accuracy based on various contracts.
- Additional pays, final pays, wage garnishments, and Workman’s Comp.
- Accounts payable checks- balancing,
- Verifying and entry of all personnel changes; new hires, terminations, and transfers.
- Research and find resolutions of issues in a timely and efficient manner, responding promptly to questions.
- Contributed to a positive work environment by providing professional assistance to colleagues when needed.
- Enhanced team productivity with thorough record-keeping and timely correspondence management.
- Assisted in the Implementation of a new timekeeping system (UKG), ensuring a smooth transition and improving time management efficiency.
- Trained Management and employees in UKG system, enhancing their understanding and use of the new software.
- Proficient in UKG application set up, configuration and integrations.
Installation Coordinator
Alarm Detection Systems
09.2018 - 12.2021
- Oversee all installation, schedules, jobs and resources
- Review time cards for department technicians.
- Scheduling appointments for new installations and sales.
- Billed completed jobs. Prepared job packets for field representatives
- Responsible for tracking parts.
- Cross-trained in Dispatch Center
- Communicated with the Fire Department and Police Department.
- Trained new employees in my location and in our Colorado location.
- Worked closely with Installation and Call Center Managers.
- Created standard operation procedures.
- Scheduled vacation and training for Install Technicians.
- Became Lead Installer Coordinator in less than a year.
- Took incoming calls in the Call Center.
- Schedule rough and final inspections with the Fire Department and FSCI.
- Manage equipment logs .
- Cross-functional work with other departments to deliver a great customer experience.
PHRS HR Senior Specialist
Paychex Inc
09.2014 - 09.2018
- Contacts and assists PHRS HR clients with obtaining information for payroll products and resolves client issues.
- Coordinates workflow and communication of PHRS HR payroll issues amongst branch and external agencies.
- Establish and maintain effective relationships with Sales and clients.
- Maintains knowledge of PHRS HR service offerings including Taxpay, 401K, S125, WC , COBRA and GL
- Maintained a client base of 400, worked collaboratively with teams to build relationships, and addressed tax penalties.
- Meticulously analyze payroll data supplied by clients, input and balance exact totals, examine all payroll reports before distribution to clients.
- Working on multiple projects for clients, and responding timely.
- Committed to ongoing learning and education, obtained Senior Specialist status within one year of being in my role.
- Accepted new regional role as an unassigned specialist in an undeveloped, beta role
- De-escalating calls and focus on resolution to the mutual benefit of the client and Paychex
- Evaluate client’s payroll packages and offer upgrades based on their business needs.
- Identify, recommend and implement process improvements that result in increased efficiency and effectiveness for client and assigned specialists.
Office Manager
Two Rivers Dental PC
08.2007 - 08.2013
- Managed two largest locations of the 15 practices.
- Worked with Regional Managers to build specialty in our General Dentistry offices.
- Credentialed dentist with insurances and negotiating fees.
- Hired staff for the office and ran weekly meetings to keep communication strong.
- Implemented incentives to keep staff engaged and motivated.
- Arranged training for staff to obtain certifications.
- Discussed treatment plans with patients and educated them on the billing and clinical process
- Met daily and monthly goals and promoted the practice through networking with other local businesses.
- Collected balances from both patients and insurances.
- Facilitated trainings with OSHA representatives to ensure practice was up to date with current procedures and documentation.
- Responsible for inventory and budgeting
- Managed employees time cards
- Managed employees and Doctors schedule.
Education
Associate of Science -
Waubonsee Community College
High School Diploma -
East Aurora High School
05.2004
Skills
- Multitasking and Time Management
- Professional and Courteous
- Verbal and Written Communication
- Strong Organizational Skills
- Customer Service
- Data Entry and Documentation
- Problem-Solving and Troubleshooting
- Employee Training and Development
- Microsoft Office Suite (excel, work, outlook)
Timeline
Administrative Aide- Payroll
City Of Aurora
04.2022 - Current
Installation Coordinator
Alarm Detection Systems
09.2018 - 12.2021
PHRS HR Senior Specialist
Paychex Inc
09.2014 - 09.2018
Office Manager
Two Rivers Dental PC
08.2007 - 08.2013
High School Diploma -
East Aurora High School
Associate of Science -
Waubonsee Community College
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