Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Araceli Sanchez

North Las Vegas,NV

Summary

Dynamic professional with extensive experience at excelling in office management and customer service. Proven ability to enhance organizational efficiency and foster strong customer relationships. Skilled in data entry and adept at multi-line telephone operations, ensuring seamless communication and support. Committed to maintaining high standards of professionalism and accuracy in all tasks. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles. Focused receptionist with several years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.

Overview

4
4
years of professional experience

Work History

Receptionist

Sparks
Las Vegas, NV
01.2025 - Current
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Monitored office supplies inventory and placed orders when necessary.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Greeted visitors and provided them with assistance.

Customer Service Representative

Las Vegas Shuttles
North Las Vegas, NV
07.2023 - 12.2024
  • Provide services by phone, interact with customers face to face, by email or text, via live chat, and through social media.
  • Taking responsibility, the shuttle leaves on schedule.
  • Handing money is responsible.
  • Being able to adjust to different situations and digital communication.
  • Being able to build and maintain relationships with customers.
  • Conducted regular follow-up calls with customers after resolving their issues.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Answered customer inquiries via phone, email, and chat.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.

Recruiter JR

Adept HR Staffing
Las Vegas , NV
01.2021 - 05.2023
  • Performed reference checks on finalist candidates prior to extending offers of employment.
  • Consulted with hiring teams on effective interviewing techniques when selecting candidates.
  • Maintained accurate records of all recruiting activities within applicant tracking system.
  • Coordinated onboarding process for new hires, including orientation, and benefits enrollment.
  • Source qualified candidates through online job boards, social media networks, referrals.
  • Advertised and promoted open positions using social media and digital marketing procedures.
  • Assisted in on-boarding of new hires by providing orientation materials and training sessions.

Education

GED -

Millikan High School
Long Beach, CA
06-1998

Skills

  • Office management
  • Customer service
  • Recruitment coordination
  • Data entry
  • Inventory management
  • Customer Relationship Development
  • Organizational skills
  • Communication strategies
  • Recordkeeping and bookkeeping
  • File management
  • Supply management
  • Multi-line telephone skills
  • Front desk operations
  • Database administration
  • Verbal and written communication
  • Clerical support
  • Bilingual communication

Languages

Spanish
Professional

References

References available upon request.

Timeline

Receptionist

Sparks
01.2025 - Current

Customer Service Representative

Las Vegas Shuttles
07.2023 - 12.2024

Recruiter JR

Adept HR Staffing
01.2021 - 05.2023

GED -

Millikan High School
Araceli Sanchez