Proven leader in warehousing and logistics, with a track record of enhancing shipping efficiency and quality control at CJ Logistics. Skilled in RedPrairie system and fostering teamwork, I've significantly reduced shipping errors and improved product quality, ensuring compliance with safety standards. Self-motivation and meticulous attention to detail have driven continuous improvements in operations and customer satisfaction.
Overview
14
14
years of professional experience
Work History
Shipping and Receiving Clerk
CJ Logistics
03.2024 - 10.2024
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
Processed invoices and order forms for goods received and shipped for proof of transactions.
Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
Collaborated effectively with cross-functional teams to resolve discrepancies in orders or address any issues promptly.
Resolved shipping issues promptly, minimizing impact on delivery schedules and customer relations.
Quality Control Inspector
CJ Logistics
10.2021 - 02.2024
Communicated with production team members about quality issues.
Inspected quality of products, taking note of functionality, appearance and other specifications.
Inspected incoming and outgoing materials for accuracy and quality.
Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Improved product quality by conducting thorough inspections and identifying defects in timely manner.
Ensured accuracy of measurement tools and equipment by performing regular calibration checks and maintenance.
Implemented digital tracking system for quality control reports, improving accessibility and review efficiency.
Updated quality control records and reports.
Examined products for imperfections and defects.
Recorded inspection and test results on data sheets.
Provided feedback to production team regarding product quality.
Fast Food Manager
McDonald's Restaurant O'Keeffe Organization
04.2011 - 10.2021
Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
Improved customer satisfaction by implementing efficient service strategies and maintaining clean, organized restaurant environment.
Monitored cash handling procedures closely to prevent theft or discrepancies in revenue reporting accurately.
Resolved customer complaints promptly and professionally, resulting in increased loyalty and repeat business.
Managed inventory levels for optimal cost control and minimized waste by regularly reviewing stock and making appropriate adjustments.
Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Ensured compliance with all health department regulations, maintaining high standards of sanitation throughout establishment.
Reconciled cash and credit card transactions to maintain accurate records.
Streamlined kitchen operations by organizing workflows more effectively, resulting in reduced wait times for customer orders.
Conducted employee performance evaluations, providing constructive feedback to encourage professional growth and development.
Collaborated with management team members to develop initiatives aimed at increasing overall restaurant profitability.
Scheduled staff shifts efficiently while balancing labor costs against anticipated business demands.
Implemented regular maintenance schedules for equipment to reduce downtime and improve overall operational efficiency.
Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Carefully interviewed, selected, trained, and supervised staff.
Managed staff schedules and maintained adequate coverage for all shifts.
Motivated staff to perform at peak efficiency and quality.
Education
Tecnico En Contaduria - Accounting
Escuela Superior
Mexico City
06.1989
GED -
Fenton H.S
Bensenville, IL
01.1992
Skills
Attention to Detail
Self-Motivated and Independent
Shipping and receiving
Teamwork and Cooperation
Warehousing Operations
Punctual and Reliable
Warehouse Safety
Labeling Accuracy
Shipment Tracking
Inspection and Quality Control
Shipping Documentation
US Driver's License
Data Recording
Quality Control
Order Checking
Inventory Counts
Data Documentation
Microsoft Office
RedPrairie system
Timeline
Shipping and Receiving Clerk
CJ Logistics
03.2024 - 10.2024
Quality Control Inspector
CJ Logistics
10.2021 - 02.2024
Fast Food Manager
McDonald's Restaurant O'Keeffe Organization
04.2011 - 10.2021
Tecnico En Contaduria - Accounting
Escuela Superior
GED -
Fenton H.S
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