Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Araceli Torres

Whittier,CA

Summary

Talented Realtor with exceptional marketing skills and property sales background. Enthusiastic professional with drive and determination to succeed in new business development. Excellent communicator skilled at relating with people at all levels and offering flexibility of working well on teams or individually.

Overview

25
25
years of professional experience

Work History

Realtor

First Team Reality
01.2010 - Current
  • Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
  • Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
  • Negotiated, facilitated, and managed real estate transactions.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Communicated with clients to understand property needs and preferences.
  • Advertised client properties through websites, social media, and real estate guides.
  • Advised clients on market conditions and property value for informed decision-making.
  • Presented purchase offers to sellers for consideration.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Reviewed market research data and changed sales plans accordingly.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Conducted comprehensive market analysis to identify opportunities for investors.
  • Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
  • Developed and presented proposals to clients to raise awareness of potential real estate investments.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Wrote contracts to outline sales and purchases of properties.

Personal Banker

Wells Fargo
01.2008 - 03.2010
  • Worked closely with management to strategize sales techniques to increase branch production and customer service.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Cross-sold bank products and services to meet customer needs and provide options.
  • Promoted financial products by maintaining excellent service offering knowledge.
  • Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
  • Followed up with customers to gather feedback and provide additional assistance.
  • Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
  • Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
  • Networked to increase client base and encourage existing clients to expand financial portfolios.
  • Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
  • Processed deposits, withdrawals and ACH transfers accurately.
  • Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.
  • Expanded client base by promoting new financial products.
  • Utilized customer relationship management software to provide accurate and complete customer service.
  • Monitored customer accounts to detect irregularities or suspicious activity.
  • Backed up teller team by handling needs of new and existing customers at main counter.
  • Responded to customer inquiries regarding new accounts and account services.
  • Verified customer identity and reviewed documentation for accuracy.
  • Presented new and additional products and services to existing customers.
  • Provided customers with additional information regarding account services.
  • Maintained customer records and updated account information.
  • Activated new accounts and issued customer identification numbers.
  • Monitored accuracy of customer information in system.
  • Keyed customer contact information and payment data into system carefully observing corporate confidentiality procedures.
  • Contacted customers as soon as issues arose to immediately find resolution before problem escalated.
  • Explained account terms and conditions to customers.
  • Reconciled customer accounts and balanced daily transactions.
  • Tracked and processed customer account requests and applications.
  • Greeted customers and delivered information about new account processes.
  • Informed customers of procedures for applying for services such as ATM cards, direct deposit of checks and certificates of deposit.
  • Collected customer information and completed new account forms.
  • Interviewed customers to obtain information needed for opening new accounts or renting safe-deposit boxes.
  • Processed customer payments and account setup charges.
  • Interviewed customers to obtain information needed for opening accounts or renting safe-deposit boxes.

American General

Assistant Manager
02.1998 - 05.2001
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Education

No Degree -

Cerritos College
Norwalk, CA
07.1987

Skills

  • Contract Negotiation
  • Appraisal Accuracy
  • Sales Development
  • Staff Management

Languages

Spanish
Native or Bilingual

Timeline

Realtor

First Team Reality
01.2010 - Current

Personal Banker

Wells Fargo
01.2008 - 03.2010

American General

Assistant Manager
02.1998 - 05.2001

No Degree -

Cerritos College

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Araceli Torres