Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aracelia Zamora Arroyo

Fort Worth

Summary

Dynamic and goal-oriented professional with a strong background in customer service and brand awareness, honed at Hollister Co. Proven ability to foster brand loyalty and enhance community engagement through effective communication and teamwork. Skilled in conflict resolution and upselling techniques, driving sales, and improving customer satisfaction.

Overview

3
3
years of professional experience

Work History

Brand Representative

Hollister Co.
06.2022 - Current
  • Fostered positive customer interactions to enhance brand loyalty and drive sales.
  • Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
  • Established strong relationships with store management, ensuring ongoing support for the brand's presence.

Community Assistant

TCU Housing and Residence
08.2024 - 05.2025
  • Developed and implemented feedback mechanisms to assess resident satisfaction and improve services.
  • Coordinated communication between residents and management, addressing concerns effectively and efficiently.
  • Scheduled and coordinated social events that fostered a sense of belonging among community members.

Sales Associate

Hot Topic
10.2023 - 09.2024

Analyzed customer feedback to identify trends and improve service offerings.

  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Collaborated with team to achieve daily sales targets through effective upselling techniques.

Education

Psychology Major And Business Minor

Texas Christian University
Fort Worth, TX
05-2028

Skills

  • Goal oriented
  • Brand awareness
  • Effective communicator
  • Customer service
  • Conflict resolution techniques
  • Teamwork and collaboration

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Community Assistant

TCU Housing and Residence
08.2024 - 05.2025

Sales Associate

Hot Topic
10.2023 - 09.2024

Brand Representative

Hollister Co.
06.2022 - Current

Psychology Major And Business Minor

Texas Christian University