Dynamic and results-driven professional with experience at JAPU Restaurant and Distribuidora AYB. Recognized for exceptional customer service and strong multitasking abilities, I excel in fast-paced environments, enhancing team collaboration and optimizing operations. Proven track record in fostering client relationships and improving team performance through effective leadership and training.
Overview
9
9
years of professional experience
Work History
Waitress , and Kitchen Assistant
JAPU Resataurant
4 Union ST, Lawrence, Massachusetts
11.2023 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Encargada De Compra
Distribuidora AYB
Duarte 448 Villas Agricolas Sto. Dgo, RD
01.2016 - 02.2019
Provided strong leadership to enhance team productivity and morale.
Led cross-functional teams to achieve project milestones and deliver high-quality results.
Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
Improved team performance by providing comprehensive training and fostering a collaborative work environment.
Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
Education
BBA - Business Administration
Universidadad Del Caribe
Autopista 30 De Mayo Sto. Dgo. RD.
04-2003
Skills
Customer service
Strong multitasking
Greeting guests
Team collaboration
Order taking
Cash handling
Decision-making
Attention to detail
Cleanliness
Accomplishments
Achieved [Result] by completing [Task] with accuracy and efficiency.
Documented and resolved [Issue] which led to [Results].