Aracelis Engel
Summary
Dynamic and results-oriented coordinator with extensive experience in stakeholder engagement, community outreach, and program coordination within government and public service settings. Proven ability to build strong relationships with community, partners, and internal teams while improving processes recognized at district and central levels. Skilled in translating complex policies into clear communications, managing cross-functional projects, and delivering operational excellence.
Overview
30
30
years of professional experience
Work History
Coordinator II
Florida Department of Transportation (FDOT)
03.2024 - Current
- Lead a multidisciplinary team of five (two Coordinator I and three Inspectors), overseeing operational activities, districtwide programs, and process improvement initiatives.
- Manage the Roadway Characteristics Inventory (RCI), ensuring accuracy and timely completion; data drives the maintenance budget approved by the Central Office.
- Oversee public records requests, claims and restitution, customer service complaints, and safety/repair tracking through the department’s internal maintenance tracker system.
- Administer the Adopt-A-Highway program and manage public submissions through JustFOIA.
- Oversee payroll processing for the maintenance crew via MMS and Mainframe, including tracking production, work activity, and equipment usage.
- Lead special projects recognized at district and central levels for improving workflows and enhancing interdepartmental communication.
- Maintain compliance and accuracy in Site Manager, the Maintenance Management System, and other tracking tools for operational reporting and performance monitoring.
Compliance Specialist
Marsh & McLennan Agency LLC
New York, NY
05.2022 - 02.2024
- Served as Regional Compliance Specialist for the Employee Health & Benefits Florida Region.
- Developed and implemented compliance policies, procedures, and controls in line with corporate standards.
- Built strong collaborative partnerships across business units and diverse stakeholders.
- Oversaw the creation of benchmark reports to elevate prospect and renewal meetings.
Commercial Real Estate Analyst
Keller Williams
Wellington, FL
01.2021 - 05.2022
- Managed execution of specialized international real estate projects.
- Developed relationship strategies to grow sales, revenue, and market share.
- Mentored a team of five sales agents while supporting complex client needs.
Commercial Property Manager
Brickell Bay Tower LTD Inc
Miami, FL
05.2016 - 12.2020
- Managed $5M budget and led capital improvements that supported successful property sale.
- Negotiated contracts/leases and maintained tenant and owner satisfaction.
- Supervised 19 direct report associates and supported professional development.
Commercial Property Manager
Confesa USA
Miami, FL
06.2014 - 05.2016
- Oversaw remodeling of a 14-story commercial property, managed contractor coordination.
- Prepared budgets and ensured cost-effectiveness, yielding a 30% market value increase.
Director Chief of Staff
MetLife
New York, NY
06.2011 - 06.2014
- Supported EVP and leadership team in achieving goals ahead of schedule.
- Managed department projects and developed strategies to enhance productivity.
- Delivered executive presentations and tracked performance metrics.
Project Manager PMO (Mergers & Acquisitions)
MetLife
New York, NY
04.2010 - 06.2011
Senior Business Consultant Tech & Ops
MetLife
New York, NY
04.2004 - 04.2010
Project Technical Assistant
Ogilvy & Mather Advertising
New York, NY
07.2000 - 04.2004
Fashion Design & E-Commerce Business Manager
Diane von Furstenberg Studio L.P
New York, NY
10.1995 - 02.2000
Education
Associate Degree - Business Administration
Gibbs School
New York, NY01.1995
Skills
- Community Engagement
- Program & Process Improvement
- Cross-Departmental Collaboration
- Staff Supervision & Mentorship
- Contract Administration & Compliance
- Public-Facing Communication
Awards Recognition
- Multiple District-Level FDOT awards for leadership, operational excellence, and contributions to department-wide initiatives.
- Recognized at Central Office for innovative process improvement projects with measurable efficiency gains.
Training Affiliations
- FDOT Leadership Academy
- Effective Presentation & Interpersonal Skills Training – American Management Association (AMA)
- BOMA International Annual Learning & Development Conference
Timeline
Coordinator II
Florida Department of Transportation (FDOT)
03.2024 - Current
Compliance Specialist
Marsh & McLennan Agency LLC
05.2022 - 02.2024
Commercial Real Estate Analyst
Keller Williams
01.2021 - 05.2022
Commercial Property Manager
Brickell Bay Tower LTD Inc
05.2016 - 12.2020
Commercial Property Manager
Confesa USA
06.2014 - 05.2016
Director Chief of Staff
MetLife
06.2011 - 06.2014
Project Manager PMO (Mergers & Acquisitions)
MetLife
04.2010 - 06.2011
Senior Business Consultant Tech & Ops
MetLife
04.2004 - 04.2010
Project Technical Assistant
Ogilvy & Mather Advertising
07.2000 - 04.2004
Fashion Design & E-Commerce Business Manager
Diane von Furstenberg Studio L.P
10.1995 - 02.2000
Associate Degree - Business Administration
Gibbs School
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