Aracelis Rodriguez

Work History

Sagrado Corazon Pharmacy

Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

True Shine

Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Developed and maintained relationships with external vendors and suppliers.

Sunny Beauty Supply

Trained new hires on store policies, procedures, and best practices in customer service and sales techniques.
Trained new staff members on best practices for customer service and sales within the pro shop environment.
Investigated account discrepancies by obtaining and verifying information from customer service and sales department staff.
Achieved personal and store sales goals by applying sound customer service and sales protocol.
Collaborated with fellow assistants to improve overall team performance and share best practices in customer service and sales support.
Trained and coached sales team members on best practices for customer service and sales techniques.

Guayanes Pharmacy

01.2011 - 11.2016

Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Counted and labeled prescriptions with correct item and quantity.
Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.

Baxter

08.2005 - 12.2010

Increased production efficiency by assembling components quickly and accurately.
Enhanced workplace safety by maintaining a clean and organized work area at all times.
Maintained high-quality standards with thorough inspections of assembled parts.
Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
Collaborated effectively with team members to meet production targets consistently.
Demonstrated flexibility in adapting to various types of assemblies, allowing for seamless transition between different projects as needed.
Organized workstations to maximize productivity, reduce distractions and meet deadlines.
Completed durable assemblies and subassemblies with hand and power tools.
Reduced assembly errors by following detailed instructions and blueprints for each project.
Collaborated with team members to improve production processes and maintain quality standards.
Followed outlined specifications to implement assembly plans.