Aracelli Acosta
New York,Argentina
Summary
I consider myself a proactive, responsible, meticulous and organized person. I have a very good ability to solve problems and I can adapt to various situations. I enjoy teamwork and establish excellent interpersonal relationships, I am always looking for a good willingness to carry out my responsibilities and I also have strong skills as a leader.
Overview
4
4
years of professional experience
Work History
Host
Le Rock (Frenchette Group)
New York, NY
08.2024 - Current
- Greet and seat guests with professionalism and warmth, ensuring a positive first impression.
- Manage reservations and waitlists using systems like Resy and OpenTable.
- Coordinate front-of-house (FOH) and back-of-house (BOH) communication for smooth service flow.
- Handle guest inquiries, special requests, and complaints with efficiency and empathy.
- Support service team during peak hours, assisting with floor operations and customer service.
- Maintain a welcoming and organized host stand, ensuring optimal table turnover and guest satisfaction.
Counter Server
Locanut
New York, NY
05.2024 - 08.2024
- Greet customers promptly and take food and beverage orders at the counter.
- Process payments accurately using POS systems (cash, card, mobile).
- Prepare and serve food or drinks when required, ensuring presentation and quality.
- Maintain a clean, organized, and well-stocked counter area.
- Communicate effectively with kitchen staff to ensure timely order delivery.
- Assist with packaging take-out and delivery orders.
- Provide excellent customer service in a fast-paced environment.
Au Pair
Cultural Care
Minneapolis, MN
05.2023 - 05.2024
- Caring for children of different ages, adapting to their needs and daily routines.
- Creation of a safe and stimulating environment for children's growt and learning.
- Reading and storytelling for the development of language skills.
- Establishment of routines and appropriate limits for the good behavior and development of children.
Real Estate Agent
Monsu Disarq
Argentina
05.2022 - 04.2023
- Administration and monitoring of properties for rent and sale.
- Advice to customers on the purchase, sale and rental of properties Development of marketing and advertising strategies to attract nev customers.
- Coordination and carrying out visits to properties with customers.
- Follow-up and customer loyalty for future real estate operations
- Property inspection to identify and correct problems.
Sales Assistant
Alo Rica Bakery
Argentina
02.2021 - 11.2021
- Customer service and resolution of inquiries at the point of sale.
- Daily opening and closing of the box, and making arches on each day.
- Placing prices and labels on the store's products.
- Information to customers about prices, offers and discounts, to stimulate the purchase of products.
Education
Psychology Teacher - Psychology
ISARM
Posadas, Argentinian12.2022
Skills
- Spanish Native Speaker
- English C1
- Windows
- Punctuality and Responsibility
- Interpersonal Skills
- Good Communication
- Knowledge of systems like Open Table/Resy
- Problem solving
- Leadership ability
Timeline
Host
Le Rock (Frenchette Group)
08.2024 - Current
Counter Server
Locanut
05.2024 - 08.2024
Au Pair
Cultural Care
05.2023 - 05.2024
Real Estate Agent
Monsu Disarq
05.2022 - 04.2023
Sales Assistant
Alo Rica Bakery
02.2021 - 11.2021
Psychology Teacher - Psychology
ISARM