Aracely Alcantar
Reno,NV
Summary
Dynamic and reliable professional with a strong background in customer service and skilled in maintaining high standards of contributing to positive experiences and repeat business. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
Work History
Yeoman Assistant
USN
05.2021 - Current
- Developed strong relationships with clients through attentive service and prompt communication, increasing client satisfaction rates.
- Assisted with event planning and coordination, leading to successful company gatherings and team-building activities.
- Followed and helped enforce safety regulations for different ship equipment, systems and work areas.
- Provided comprehensive support to senior leadership, ensuring timely completion of tasks and projects.
Crew Member
Five Guys
01.2019 - 05.2021
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Trained new team members on procedures, customer service, and sales techniques.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
Crew Member
Culver's Restaurant
03.2018 - 04.2021
- Contributed to increased sales by upselling menu items and promoting special offers.
- Became familiar with products to answer questions and make suggestions.
- Boosted repeat customer rates by providing friendly and engaging service.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Worked front counter, drive-thru and other areas.
Education
High School Diploma -
Lakewood Ranch Highschool
Lakewood Ranch, FL07.2020
Skills
- Customer service
- Product merchandising
- Hospitality and accommodation
- Reliability
- Adaptability and flexibility
- Multitasking Abilities
- Problem-solving abilities
- Professionalism
- Attention to detail
- Time management
- Teamwork and collaboration
Timeline
Yeoman Assistant
USN
05.2021 - Current
Crew Member
Five Guys
01.2019 - 05.2021
Crew Member
Culver's Restaurant
03.2018 - 04.2021
High School Diploma -
Lakewood Ranch Highschool
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