Aracely Aleman

Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.

• Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
• Coordinated with internal teams to facilitate prompt delivery of client projects.
• Contributed to team objectives in fast-paced environment.
• Recorded accurate and efficient records in customer database.
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• Created and maintained reports, documents and presentations to assist with administrative support.
• Leveraged CRM system to generate reports and analytics related to sales activities and revenue data.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Completed forms, reports, logs and records to quickly handle all documentation for human resources.
• Established administrative work procedures to track staff's daily tasks.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.