ARACELY GUIJARRO
Tyler,TX
Summary
Offering strong communication and organizational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills in my different roles.
Overview
2
2
years of professional experience
Work History
TELLER
TELCO PLUS CREDIT UNION
09.2024 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Answered high-volume telephone inquiries on checking and savings accounts, loans, and lines of credit.
Receptionist
Tyler Oral Facial Surgery
12.2022 - 07.2024
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Scheduled patients in and out as well as go over future procedures.
- Fielded concerns surrounding patients and care, liaising between physician, patient, and insurance company.
- Provided wellness calls to patients.
- Preformed data entry, appointment reminder calls, keeping inventory updated.
- Managed multi-line phone system and pleasantly greeted patients.
Receptionist
Franklin Dental Center
07.2022 - 10.2022
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Managed patient billing processes for timely, accurate payments.
- Completed new patient registrations in software to create accurate and comprehensive records.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Assisted with medical coding and billing tasks.
Education
High School Diploma -
Tyler Legacy High School
Tyler, TX05-2022
No Degree - Cosmetology License
Career And Technology Center
Tyler, TX05-2022
Skills
- Exceptional customer service
- Rapid data entry skills
- Pleasant speaking voice
- Detail Oriented
- Telephone Etiquette
- Patient consent verification
Timeline
TELLER
TELCO PLUS CREDIT UNION
09.2024 - Current
Receptionist
Tyler Oral Facial Surgery
12.2022 - 07.2024
Receptionist
Franklin Dental Center
07.2022 - 10.2022
High School Diploma -
Tyler Legacy High School
No Degree - Cosmetology License
Career And Technology Center