Aracely López
Patchogue,NY
Summary
Proven Assistant Manager at Family Dollar with a track record of enhancing customer satisfaction and streamlining operations. Skilled in inventory control and customer service, I led initiatives that significantly reduced shrinkage and fostered a team-oriented environment. Achievements include mentoring staff and implementing effective merchandising strategies to achieve consistent sales growth.
Overview
2025
2025
years of professional experience
Work History
Assistant Manager
Family Dollar
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Increased sales through effective merchandising strategies and targeted promotions.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Oversaw daily operations to maintain store cleanliness and organization.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
- Implemented loss prevention strategies, significantly reducing shrinkage.
Cashier
Guintas Meat Farms
10.2023 - 01.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Crew Member
Mcdonald’s
08.2024 - 12.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
Highschool Diploma -
Patchogue Medford Highschool
Patchogue, NYSkills
Customer service
Money handling
Team leadership
Decision-making
Inventory control
Maintaining store cleanliness
Accomplishments
3 months ago , I beat the company competition by having my store first on sale .
using 3 keys : . Be on time , Communicate , plan and execute before the time giving.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Crew Member
Mcdonald’s
08.2024 - 12.2024
Cashier
Guintas Meat Farms
10.2023 - 01.2025
Assistant Manager
Family Dollar
Highschool Diploma -
Patchogue Medford Highschool