Aracely Luna
Houston,TX
Summary
Professional with a proven track record skilled in customer service in the food, retail and sales industry. Committed to maintaining a collaborative environment, I leverage my expertise to provide an outstanding performance in fast-paced settings. With familiarity working multiple positions, I am confident in my ability to fulfill all tasks accurately.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Express
06.2023 - Current
- Greet customers and engage in sales floor, helping with product questions and selections.
- Maintain a clean and organized store environment, enhancing the shopping experience for customers.
- Help customers complete purchases, locate items, and join reward programs.
- Handle returns and exchanges professionally, resolving customer issues while following company policies.
- Answer questions about store policies and addressed customer concerns.
- Assist in managing inventory, accurately processing shipments, and restocking merchandise as needed.
- Developed strong relationships with repeat clients, increasing loyalty and return visits.
- Collaborate with team members to meet monthly sales targets consistently.
- Contribute to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor.
- Train new employees in sales techniques and store procedures.
- Support store management in planning seasonal promotions and sales events.
Sales Associate
LensCrafters
12.2024 - 04.2025
- Assisted customers in selecting eyewear to meet individual needs and preferences.
- Provided accurate product information to facilitate informed purchasing decisions.
- Was accurately informed on eye health and prescriptions to best ensure customer eye care.
- Conducted precise measurements for lenses and frames, enhancing customer satisfaction.
- Implemented visual merchandising strategies to promote featured products effectively.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Food Service Worker
Chick Fil A
12.2023 - 05.2024
- Prepared and assembled food items according to standard safety guidelines.
- Delivered exceptional customer service by efficiently handling orders.
- Operated kitchen equipment safely while maintaining cleanliness and organization in work areas.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
No Degree - Associates of Science
Lone Star College
Houston, TXHigh School Diploma -
Benjamin O Davis Highschool
Houston Tx05.2024
Skills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Transaction processing
- Maintenance
- Reliability and punctuality
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
LensCrafters
12.2024 - 04.2025
Food Service Worker
Chick Fil A
12.2023 - 05.2024
Retail Sales Associate
Express
06.2023 - Current
No Degree - Associates of Science
Lone Star College
High School Diploma -
Benjamin O Davis Highschool