Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aracely Luna

Houston,TX

Summary

Professional with a proven track record skilled in customer service in the food, retail and sales industry. Committed to maintaining a collaborative environment, I leverage my expertise to provide an outstanding performance in fast-paced settings. With familiarity working multiple positions, I am confident in my ability to fulfill all tasks accurately.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Express
06.2023 - Current
  • Greet customers and engage in sales floor, helping with product questions and selections.
  • Maintain a clean and organized store environment, enhancing the shopping experience for customers.
  • Help customers complete purchases, locate items, and join reward programs.
  • Handle returns and exchanges professionally, resolving customer issues while following company policies.
  • Answer questions about store policies and addressed customer concerns.
  • Assist in managing inventory, accurately processing shipments, and restocking merchandise as needed.
  • Developed strong relationships with repeat clients, increasing loyalty and return visits.
  • Collaborate with team members to meet monthly sales targets consistently.
  • Contribute to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor.
  • Train new employees in sales techniques and store procedures.
  • Support store management in planning seasonal promotions and sales events.

Sales Associate

LensCrafters
12.2024 - 04.2025
  • Assisted customers in selecting eyewear to meet individual needs and preferences.
  • Provided accurate product information to facilitate informed purchasing decisions.
  • Was accurately informed on eye health and prescriptions to best ensure customer eye care.
  • Conducted precise measurements for lenses and frames, enhancing customer satisfaction.
  • Implemented visual merchandising strategies to promote featured products effectively.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Food Service Worker

Chick Fil A
12.2023 - 05.2024
  • Prepared and assembled food items according to standard safety guidelines.
  • Delivered exceptional customer service by efficiently handling orders.
  • Operated kitchen equipment safely while maintaining cleanliness and organization in work areas.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Education

No Degree - Associates of Science

Lone Star College
Houston, TX

High School Diploma -

Benjamin O Davis Highschool
Houston Tx
05.2024

Skills

  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Transaction processing
  • Maintenance
  • Reliability and punctuality

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

LensCrafters
12.2024 - 04.2025

Food Service Worker

Chick Fil A
12.2023 - 05.2024

Retail Sales Associate

Express
06.2023 - Current

No Degree - Associates of Science

Lone Star College

High School Diploma -

Benjamin O Davis Highschool
Aracely Luna