Aracely Reyes
Admin
Lehigh Acres,Florida
Summary
Innovative Teamleader consistently praised by management for providing top-notch technical, quality and production leadership to assigned team. Well-educated in computer troubleshooting, root cause analysis and corrective action implementation. Available weekends, evenings and overnights. Multi-talented Operations Assistant successful at managing clerical needs, planning events, overseeing purchasing and producing detailed reports. Brings 8 years of related experience and skill to handle diverse tasks with superior work ethic and great multitasking abilities. Detail-oriented Operations Assistant possessing outstanding WPM typing speed and customer service abilities. Organized and coordinated individual with 8 years of hands-on experience providing administrative and clerical support to aid in day-to-day business operations. Independent and self-motivated team player recognized for maintaining high standards of excellence in daily operations.
Overview
14
14
years of professional experience
Work History
Operations Assistant
Eastern Architectural Systems
Fort Myers, FL
06.2022 - 10.2024
- Utilized software programs such as Excel, Word, Access, for data entry, analysis and reporting purposes.
- Participated in team meetings to provide feedback on operational issues and solutions.
- Organized and filed important company documents, spreadsheets and reports.
- Responded to client queries and maintained strong relationships with vendors.
- Provided administrative support to the Operations Manager by preparing reports, documents and presentations.
- Supervised day-to-day facility operations in accordance with set policies and guidelines.
- Monitored inventory levels, tracked orders and assisted with purchasing decisions.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Communicated with production team members about quality issues.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Identified and documented quality discrepancies for management to develop resolutions.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
Team Lead
Kraft Heinz
Fort Myers, FL
07.2016 - 09.2021
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Assistant Manager
Pc Phones Fort Myers
02.2013 - 01.2014
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, and in performing services for customers
- Activation of prepaid phones, cleaning computers, customer service
- Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
Sales Associate
Dillard’s
Fort Myers, Fl
06.2012 - 02.2013
- Produced customer service, stocking, store maintenance, shift, and special orders
- Daily goal everyday
- Maintained records related to sales
- Demonstrated use or operation of merchandise
- Placed special orders and called other stores to find desired items.
Merchandise helper
Blue store Edison Mall
Fort Myers, Fl
08.2011 - 11.2011
- Coordinated the activities including sorting, stocking and pricing.
Sales Associate
Sunny shades Edison Mall
Fort Myers, Fl
01.2011 - 09.2011
- Provided Customer service, Stocking and merchandising, daily reports
- Described merchandise and explained use, operation, and care of merchandise to customers
- Recommended, selected, and helped located and obtained merchandise based on customer needs and desires.
Sales Associate
U.S.A Belts Edison Mall
Fort Myers, Fl
03.2011 - 07.2011
- Organized the belts; took care of customers’ daily goal and report
- Computed sales prices, total purchases and received and processed cash or credit payment
- Answered questions regarding the store and its merchandise.
Education
High School Diploma -
Riverdale High School
Fort Myers, FL06.2010
Skills
- Proficient in use of office equipment including
- Microsoft word, PowerPoint, excel
- Active listener, interpersonal, customer service experience and very organized
- Professional and Friendly
- Operational Reporting
- Meeting Planning
- Attention to Detail
- Hiring and Training
- Documentation and Reporting
- Recordkeeping
- Reporting and Documentation
- Onboarding and Orientation
- Positive Attitude
- Performance Tracking
- Administrative Support
Languages
English
Professional
Spanish
Professional
Timeline
Operations Assistant
Eastern Architectural Systems
06.2022 - 10.2024
Team Lead
Kraft Heinz
07.2016 - 09.2021
Assistant Manager
Pc Phones Fort Myers
02.2013 - 01.2014
Sales Associate
Dillard’s
06.2012 - 02.2013
Merchandise helper
Blue store Edison Mall
08.2011 - 11.2011
Sales Associate
U.S.A Belts Edison Mall
03.2011 - 07.2011
Sales Associate
Sunny shades Edison Mall
01.2011 - 09.2011
High School Diploma -
Riverdale High School
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